Quality Assurance Engineer

RICHARD BEASLEY

**** *. ********** **. *******, AZ 85086 602-***-**** *******.****@*****.***

http://www.linkedin.com/in/richardbeasley/

SUMMARY OF QUALIFICATIONS

QUALITY ASSURANCE ENGINEER/MANAGER with extensive experience implementing new and existing QMS (Quality Management Systems). Expertise in developing non-conformance teams that strategically review, determine and reduce system failures. An excellent communicator who collaborates effectively with all associates, departments and cultures. Methodically evaluates processes and procedures that increase production and decrease manufacturing downtime.

Quality Assurance – Lean Methodologies – Process Improvements – Project Management

Systems Training – Root Cause Analysis & Corrective Action – Technical Troubleshooting

Budgets & Cost Control – Quality Audits – Inter-departmental Collaboration – ISO Compliance

International Operations – Strategic Business Planning – Quality Monitoring & Review

Technical Proficiency: OneComm Issue Management System (IMS), Infinity QS Statistical Process Control Software, Microsoft Project, Word, Access, Outlook and Excel, Mocha Soft Emulation system, SAP ERP software,

PROFESSIONAL

THE COOKSON COMPANY, INC. – Phoenix, AZ 2010 – 2013

Quality Manager

Served as point of contact for all customer quality issues for multi-million dollar manufacturer of commercial rolling doors. Managed ISO compliance issues and qualifications in collaboration with North Carolina branch. Worked as a team with directorship and general management to implement QMS.

1. Directed company through three ISO compliance audits:

1. Passed 2010 ISO 9001:2008 assessment audit - five minor violations and zero majors.

2. Improved ISO 9001:2008 assessment performance in 2011 to four minor and no majors.

3. Completed ISO 9001:2008 re-certification with three minor and no majors.

1. Reduced defect rate and warranty costs 14% by implementing a new in-line inspection system.

1. Improved quality as a percentage of manufacturing net sales (MNS) 22%.

2. Implemented new multi-functional weekly issues review and monthly quality reviews to recognize quality success and develop corrective and preventive actions where needed.

3. Suggested, organized and implemented a new automated data collections system for accurate tracking and trending of complaints, defects and manufacturing losses. Data collection reduced from days to minutes with a more flexible matrix for trending.

4. Addressed customer complaints and built goodwill by implementing monthly voice of the customer (VOC) meetings, which gave customers direct and immediate access to various internal departments.

5. Implemented voluntary internal auditor system taking us from 5 volunteered auditors to 10 voluntary auditors in 2011.

Continued

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PROFESSIONAL EXPERIENCE (Continued)

ASM AMERICA – Phoenix, AZ 2006 – 2010

Quality Assurance Engineer 2006 – 2010

Collaborated with directorship and general management to implement company QMS (Quality Management System), successfully achieve ISO 9001:2008 certification and reduce defects through an effective corrective and preventive action process (CaPA).

1. Developed and chaired the NCRB (Non-conformance Review Board) team, which reduced failure analysis from 100% to less than 20% of requests.

2. Saved $1.5 million in year one and $600,000 in year two, a combined 75% improvement in COPQ (Cost of Poor Quality) by creating the NCRB and the internal auditor program.

1. Reduced defect costs of halogen lamps 83% by creating and improved packaging design.

2. Retained major customers by participating in joint DOEs (Design of Experiments) to improve part quality and functionality to meet customer specific requirements.

3. Tracked, trended and analyzed up to 1100 non-conformance issues per year; implemented CaPA and reported progress to executive management through management quarterly management review board meetings.

4. Created the DSQR (Departmental Safety and Quality Representative) program designed to improve and drive quality throughout the organization.

5. Selected to project management team for overseeing manufacturing process shutdown and transfer to Asia-based Singapore facility.

6. Ensured competency of all functional areas; coordinated, maintained and reported training and certification of new personnel on existing processes and policies.

7. Organized meetings, conferencing and travel schedules to meet September, 2010 facility closure deadline.

8. Collaborated with all management staff (engineering, planning, procurement, logistics, etc.) in writing training curriculum for inexperienced and new personnel.

ST MICROELECTRONICS INC. – Phoenix, AZ 2004 – 2006

Quality Assurance Engineer

Investigated failures, developed root cause analysis, and implemented preventative and corrective actions for world class six and eight-inch wafer manufacturer of end-use semiconductor material.

1. Decreased assembly line interruptions by utilizing 8D and 5Why investigative processes to ensure compliance with ISO 9001:2000 and ISO/TS 16949 standards.

2. Interfaced with design groups using the FMEA (Failure Mode & Effect Analysis) process to determine criticality of failure and probability of occurrence.

3. Implemented SPC (Statistical Process Control) system to establish real time analysis and process controls of plant facilities.

4. Represented facilities department at weekly ITP (Interruptions to Production) meetings

Continued

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PROFESSIONAL EXPERIENCE (Continued)

TOOLEX INTERNATIONAL – Irvine, CA 1994 – 2004

Process and Setup Engineer

Performed installation, setup, and process characterization and commissioning of new and used compact disc and digital video disc manufacturing systems. Process experience included chemical analysis, laser beam recorder installation and optical alignment, electro-less nickel plating, metallization by evaporation and sputtering techniques, galvanic plating process and facility equipment

1. Coordinated technical and logistical activities with vendors and contractors to facilitate installations.

2. Trained customers on all aspects of system operation, process optimization and operator safety; training was accomplished onsite in 30 countries throughout the world.

3. Resolved mechanical, electrical, optical, and chemical process issues for improving system performance.

1. Translated technical terminology into easy-to-understand documentation for non-fluent English speaking, international customers.

EDUCATION

Bachelor of Science, Electrical Engineering, North Carolina State University, Raleigh, NC

TRAINING / CERTIFICATIONS

Six Sigma Green Belt Training, Lean Sigma Training ISO 9001:2008 Quality Management System Certified

ISO/TS 19011 Internal Auditor RABQSA Certified ISO/TS 16949:2002 Lead Auditor RABQSA Certified

Facilitator Training, Conflict Management Training, Effective Communication Training

AFFILIATIONS

ASQ (American Society for Quality) PMI (Project Management Institute)

MILITARY SERVICE

United States Navy: Honorable Discharge

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