Customer Service High School

Quodelia Smith

*** ****** **. ***. *** ● Spartanburg, South Carolina 29303 ● 864-***-**** ● **********@*****.***

Customer Service Agent

SUMMARY OF QUALIFICATIONS

•Cash Register Ready

•Practices Safety Hazards

•Wonderful Customer service

CORE COMPETENCIES

•Monitoring

•Reading Comprehension

•Speaking

•Writing

•Science

•Mathematics

•Management of Material Resources

•Management of Personnel Resources

•Time Management

•Judgment and Decision Making

•Active Learning

•Management of Financial Resources

•Operations Analysis

•Operation and Control

•Equipment Selection

•Equipment Maintenance

•Installation

•Operation Monitoring

•Quality Control Analysis

•Repairing

•Active Listening

•Service Orientation

•Instructing

•Persuasion

•Negotiation

•Coordination

•Social Perceptiveness

•Critical Thinking

•Learning Strategies

•Complex Problem Solving

•Troubleshooting

•Programming

•Technology Design

PROFESSIONAL EXPERIENCE

Server May 2010 - September 2012

Pizza Hut

1524 East main street spartanburg sc 29307

•operate cash register, meet and greet customers, maintain clean working environment.

•Accept payment from customers, and make change as necessary.

•Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.

•Serve customers in eating places that specialize in fast service and inexpensive carry-out food.

•Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.

•Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.

•Notify kitchen personnel of shortages or special orders.

•Cook or re-heat food items such as french fries.

•Wash dishes, glassware, and silverware after meals.

•Collect and return dirty dishes to the kitchen for washing.

•Relay food orders to cooks.

•Serve food and beverages to guests at banquets or other social functions.

•Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.

•Arrange tables and decorations according to instructions.

•Clean and organize eating, service, and kitchen areas.

•Communicate with customers regarding orders, comments, and complaints.

•Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.

•Perform personnel activities such as supervising and training employees.

•Monitor and order supplies or food items and restock as necessary to maintain inventory.

EDUCATION AND TRAINING

High School June 2008

Gaffney High School

Gaffney SC

Vocational Degree - Cosmetology June 2014

Kenneth Shuler

Spartanburg SC

HONORS & AWARDS

•servsafe certificate, 2009

TOOLS & TECHNOLOGY

•Understand and is very capable of operating computers, cash registers, and etc.

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