Administrative Assistant Customer Service
Resume:
Tye L. McDuffie - **** Lexington Avenue, Apt *B, New York, NY 10035,
Mobile: 347-***-**** Email: ********@*****.***
Objective: Experienced Corporate and Medical Administrative Assistant
seeking employment where I can utilize my extensive
knowledge and love of helping others.
Professional Experience:
Genzyme Genetics/ LabCorp 8/2008
-6/2011
Administrative Assistant/ Medical Coordinator
o Provide assistance to the Senior Site Manager and Genetics Lab team as
well as nine pathologists.
o Prepare correspondence, reports, data tables, and financial analysis.
Assist in special projects.
o Maintain calendars, and meetings.
o Manage travel, expenses, department files, order supplies and general
clerical support as needed.
o Accounts payable and receivable reconciliation.
o Supervise temporary Administrative staff.
o Process and approve staff timecards for payroll.
o Assist with daily Flow/IHC and Bone Marrow case assignment including
GAP history searches
o Track and rectify case problem list.
o Support pathologist request for case add-ons /cancels /verbal request.
o Help maintain daily Work In Progress list.
o Material Release as needed.
o Conduct Monthly audits for EH&S.
Fitch Ratings Inc. 2/2000- 6/
2008
Research Assistant, Commercial Mortgage Surveillance Group
o Managed and processed commercial mortgage defeasance requests.
o Gathered and input deal related financial and economic information.
o Participated in the development of internal and external research for
Commercial Mortgage deals.
o Researched commercial mortgage data from internal and external
databases.
o Performed quality control of existing and newly formed databases.
o Logged invoices and prepared trial balance reports.
o Maintained weekly billable log for collections.
o Rectified and collected fees for outstanding payments.
o Supervised staff interns and administrative staff.
Administrative Assistant III (2/2003-1/2005)
Commercial Mortgage New Deals
o Collected and input data from reports received.
o Prepared correspondence and tracking of all borrower request and
special letters.
o Updated performance information received from external trustees,
issuers and research sites.
o Reported recent rating actions, weekly performance numbers and market
share information.
o Billed annual surveillance fees on a daily and monthly basis.
o Worked closely with accounting department to resolve billing
inquiries.
o Collection calls to clients, and assisted with special projects.
Administrative Assistant II (2/2000-2/2003)
Commercial Mortgage New Deals
o Constructed letters and documents utilizing Microsoft word, Excel and
PowerPoint.
o Coordinate Meetings and setup of conference rooms.
o Monitored attendance using ABRA database and excel spreadsheets.
o Aided in preparing of expense reports.
o Executed billing for Group via customized database.
o Submitted check vouchers to Accounting department.
Education:
Star Career Academy New York, NY 6/2012 -
6/2013
Medical Assistant
Skills: Microsoft Excel, Word, PowerPoint, Publisher, Outlook, Lotus
Notes, Medical Terminology, Medisoft, Patient Scheduling, Insurance
Verification, Phlebotomy, EKG testing, Concur, Ceridian. Excellent
customer service and interpersonal skills. The ability to multi-task,
good at time management, problem solving, and organization.
Contact this candidate