Customer Service Sales
Resume:
Lekisha Phillips
Florence SC 29506
Home: 843-***-**** Cell: 843-***-****
***************@*****.***
Career Overview
Results-driven Customer Services Representative with proven ability to establish rapport with
clients.
Customer Service Representative
Versatile and Reliable work
Solid team player
Customer-focused
Service-driven
Committed
Great use of my time management skills in a productive work environment.
Multi-task-oriented
Organized and outstanding worker
Bring a positive attitude into the work place
Level-headed health professional
Remains calm and effective in extremely difficult and stressful situations
Strong belief in importance of companionship and support in patient care
Enthusiastic person who consistently meets customer service satisfaction goals
Personable and responsible with 5+ years of experience working in fast-paced environments
Core Strengths
Quick learner
Inventory control
Telephone inquiries
Telecommunication skills
Excellent communication skills
Customer service
Expert with Microsoft Office
PowerPoint
Microsoft Word
Microsoft Excel
Energetic work attitude
Problem solver
Accomplishments
Customer Interface
Multi-tasking
Sales
Customer Assistance
Work Experience
Customer Service/ Cashier/ Food prep
June 2006-Feb 2012
Wendy's Restaurant Florence SC
Greeted customers upon entrance and handled all cash and credit transactions
Cashiered
Fixed drinks
Properly bagged orders all at once to maximize customer flow
Consistently generated additional revenue through skilled sales technique
Maintain a clean, safe, and sanitary environment.
Work as a team member performing cashier duties, product assistance and cleaning.
Prepared and handled food properly.
Communicated all merchandise needs or issues to appropriate supervisors.
Cross-trained and provided back-up for other employees when needed.
Ensured freshness of food and ingredients by checking for quality
Keeping track of old and new items, and rotating stock.
Avon Independent Sales Representative
Jan 2010-Dec 2011
Florence SC
Documented accurate sales prices for purchase transactions.
Consistently generated additional revenue through skilled sales technique
Answered questions regarding store and products, while maintaining knowledge of current sales
and promotions.
Worked as a team member
Performing cashier duties, product assistance and cleaning while providing excellent customer
service.
Assisted customers in person and via telephone regarding product, promotions and orders
Managed wide variety of customer service and administrative tasks to resolve customer issues
quickly and efficiently.
Contacted customer to follow up on purchases, suggest new merchandise and inform them about
promotions and upcoming events.
Activity Specialist
Jan 2005-Oct 2006
Faith Healthcare Center Florence SC
Planned activities for the elderly patients in the nursing home.
Documented objective data and routine aspects of patient care.
Provided a comforting and soothing environment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Transported patients to other areas of the hospital in wheelchairs and gurneys.
Assisted patients with ambulation and crutch walking.
Maintained a clean, healthy and safe environment.
Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Educational Background
Wilson Senior High 2005
Florence, SC
Field of Study: Academic courses
High School Diploma
Ashford University
Clinton, IA
Healthcare Studies/ Bachelor of Arts Program
Currently enrolled
References upon request
Contact this candidate