Project Manager Management

DOUGLAS G. MUSCILLO 212-***-**** ( ******@*****.***

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Summary

. Senior Business Manager and Technology Chief of Staff with a strong

understanding of merger integration & system implementations,

financial management, resource management, analyses, and cost

reductions

. Experience in equities, trading systems, middle office, mutual funds,

private equity, hedge fund administration, collateral management,

ETFs, managed accounts, and operations

. Comfortable with budgets in excess of $150M

Education & Certifications

. Fordham University, School of Business, MBA Information Systems &

Marketing, May 2000

. The George Washington University, BA in Communications, minor in

Psychology, January 1990

. PMP Certified - Project Management Institute, August 2004 - 2011

Technology Experience & Skills

Clarity, IBM Rational Clear Quest & Requisite Pro, HP PPM, Essbase, Lotus

Notes, Mercury ITG, MS Office, MS Excel including Pivot tables, MS Project,

MS Visio, Oracle, Peregrine, Remedy, Saratoga Systems CRM, Sharepoint, SQL,

Sybase, UNIX, Vignette Content Management System, Web Logic, Web Sphere

Professional Experience

Citibank, Citi Transaction Services, Jersey City, NJ

May 2010 - present

Vice President, Head of Project & Business Management Office, SFS Client

Technology, CTS

. Manage $160M budget for Securities and Fund Services within

Citibank's Citi Transaction Services business, including

forecasting, variance reporting, P & L management, monthly and

annual budget process, and Program and Project financial management

for Technology Organization.

. Run PMO office - tracking SDLC compliance and process,

implementations and release management, Business Critical

Milestones, resource schedules, and program status.

. Serve in a Chief of Staff capacity including FTE hiring, on- & off-

boarding of contractor staff, floor plan management, track staff

compliance requirements for training, reviews, and development

plans for a staff of 1,000 globally

. Manage procurement process for fixed price contracts with 3rd party

service providers including RFP, contract signing, billing,

accruals, and net P & L impact

. Track and manage technology controls and compliance for group

including Vulnerability Assessments, Developer Access to

Production, Information Security, and Risk Assessments

. Facilitator for Head of Investor Technology's initiatives including

Town Halls, Road Shows, management off-sites, intranet site, and

preparation of staff communications

. Implemented Employee of Month Recognition Program

. Created Global PMO for SFS Client Technology Team with focus on New

Deals, Prospects, and Clients

. Move Captain for relocation of 175 team members to new facility

implementing Citi's new real estate model, reducing space and costs

by 25%

The Depository Trust & Clearing Corp., New York, NY Oct

2009 - May 2010

Project Manager, IT Project & Portfolio Management Office

. Responsible for Portfolio governance, reporting, and financial

oversight for a $140M technology program

. Produced analyses for technology budgets including forecasting,

variance, and headcount.

. Prepared 2010 budget for technology infrastructure group with

chargeback allocations for total cost of ownership reporting

. Implemented upgrade of Mercury ITG to HP PPM 7.5 - 3rd party PMO

tool; Created home page on company Intranet site with issue log and

FAQ

JPMorgan Chase & Co., New York, NY & Jersey City, NJ Apr

2003 - Oct 2009

Program Manager, VP, Asset Management Technology & Operations

. Managed the Bear Stearns Asset Management Data Retention, Server

Consolidation, and Integration Program including analysis efforts

for 70+ systems and servers.

. Selected to run the "Asset Management Expense Reduction War Room

Project," including evaluations of IT spending with employee

expenses, budgets, software, hardware, and contingent workforce,

and reduced costs by $10M

. Facilitator for Head of Asset Management T & O initiatives

including Town Halls, Road Shows, Info Shares, Management off-

sites, intranet site, and preparation of all staff communications

. Managed space / floor plans coordinating restacks and moves for NJ

office of IMA Tech

DOUGLAS G. MUSCILLO 212-***-**** ( ******@*****.***

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(Continued from page 1)

Business Manager, PMO for Investment Management Technology

. Provided overall assistance to the Chief Business Technologist for

Distribution & Equities managing a $40 million Technology

Organization of 160 person staff.

. Functioned as central PMO - oversaw PLC compliance, project

governance, reporting, and budgets for 8 program managers.

. Managed vendor contract and resources for 3rd party development

work with offshore service provider

. Managed training on JPM processes & tools (planning tool, financial

reforecast, status reports)

. Coordinated CSA - Risk program: Conducted interviews, identified

action items for technology applications, entered and updated items

in Phoenix (Risk Application), prepared Quarterly reviews for CIO.

Senior Project Manager for Investment Management Technology Group

Managed technology projects using formalized methodologies within the

project management lifecycle; prepared vision document, project plan,

functional specifications, technical specifications, use cases,

business case, budget, test plans, release management, and

implementation for:

. MIS Data Warehouse - Enhancement for revenue share agreements

streamlining operations process.

. Mutual Fund Merger - merger between Bank One's and JP Morgan's

mutual funds

. CRM - implementation and upgrade of third party vendor solution,

Saratoga Systems

. Development of TOS, a web-based reporting system institutional

clients

. Creation of a web-based solution for compliance with the US

Patriot Act

Instinet Corp., a Reuters company, New York, NY and Jersey City, NJ Jul

2000 - Nov 2002

Business Analyst, Post Execution Information Technology

. Prepared business specs / requirements and impact analysis for

global equity product clearing applications

. Led UAT and end-to-end testing effort across technology and

business groups

. Provided production support to global trading, settlement and

clearing groups in NYC, London, Paris, Frankfurt, Tokyo, and Hong

Kong for internal apps (Clearing, Newport Portfolio Management,

Intra-day ticketing) and external apps (SWIFT, Oasys Global & US,

ADP, ACT)

. Implemented Remedy - 3rd party tracking software for second level

support group.

Ameriprise Financial, New York, NY Jun 1997 -

Jul 2000 & Jan 1992 - May 1995

Project Manager & AVP, J. & W. Seligman & Co., Incorporated

. Year 2000 (Y2K) Compliance Project: ensured all systems,

transmissions, strategic partners, and vendors were Y2K compliant;

controlled budget of $1.4 million; prepared filings for the S.E.C.;

coordinated testing and firm's participation in S.I.A.'s Street

Test; developed millennium weekend contingency plans

. Development and implementation of shareholder account access to

Seligman's Website

. Led Seligman New Tech Fund launch: new product initiative which

raised $580M during IPO

. Introduced house holding capability to Shareholder and Broker-

Dealer Statements

. Implemented new document imaging system while outsourcing 40

positions to third party transfer agent, PFPC Global Fund Services

(PFPC)

The Guardian Life Insurance Company of America, New York, NY July

1996 - June 1997

Equity Support Specialist

. Served as Project Coordinator for development of PASSAGE: a wrap &

asset allocation product

. Liaison for Guardian Investor Services with transfer agent on

shareholder communications.

. Developed, edited, and produced: ADV disclosure, Client Advisory

Agreement, Investment Advisor Representative Agreement, Client

Forms, Product Guide, and Investment Advisor Compliance Manual

The City of New York, Department of Finance, Brooklyn, NY May

1995 - July 1996

Deputy Director, Taxpayer Compliance Division

. Reviewed/prepared correspondence for Mayor Rudolph Giuliani and

Alfred Cetrullo, Commissioner of the NYC Department of Finance, to

taxpayer inquiries

. Investigated and resolved taxpayer complaints and issues escalated

to political offices

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