Sales, Customer Service, Medical Assistant, Office Assistant

Vicky May Vang

*** ***** ********** **** ****: 951-***-****

Bannning, CA 92220 ********@*****.***

Career Objective

Fast-learner and hard-worker seeking a Professional Office Assistant career with Back or Front Office responsibilites

Education

Kaplan College - Medical Assistant - Diploma Palm Springs, CA

Banning High school - Diploma of Graduation Banning, CA

Highlights of Qualifications

BLS Credentials [American Heart Association-Healthcare Provider]

High Honors, Honors and Prefect Attendance Awards Recipient

Bi-Lingual [English/Hmong]

Excellent Customer Service and Communication Skills

Active listener, maintain a high work ethic

Ability to function independently or as a member of a team

Dependable, hardworking, efficient and highly reliable

Able to complete assignments from inception to completion

Skills and Abilities

Universal Precautions [HIPPA/OSHA]

EMR Patient Charting System

Filing (numeric/Alphabetic)

Data Entry

Medical Terminology

ICD-9/CPT Coding

HMO, PPO, Medicare, Medi-Cal

Clinical Externship Experience

Desert Oasis Healthcare 09/2009-10/2009

Medical Assistant-Back Office Palm Springs, CA

Operating within an Internal Medicine practice, my duties consisted of preparation of examnation rooms mainting cleanliness and sterility including rooming patients, high level of EKG's, blood glucose monitorin, vital statistics including height and weight, assisting physician with various examination procedures, perfomed injections such as Vitamin B-12, influenza, and Pneumo-Vaccinations. Clerical duties conducted were ICD-9 Coding, incoming phone calls, updating of patient medical record usng the EMR system, and various administrative duties as assigned by physician.

Work History

RCRMC 08/2010-03/2013

In-House Patient Transporter Moreno Valley, CA

Transport patients throughout the hospital from room to room as needed. Pick up laboratory specimens and charts as needed and drop off to designated locations. Assist nurses transport patients to exams as needed. Assist in Staffing Office as needed with answering phone calls, taking messages, filing, copying and faxing.

Stride Rite 11/2007-6/2009

Retail Sales Associate Cabazon, CA

Greet custmers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare sales slips; maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

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