Customer Service/Medical Office Assistant

B eneta A. Sachs

*** ************* ****. ****** ******, CA 92270 Cell 760-***-**** ******.*****@*****.***

CAREER OBJECTIVE

To pursue a challenging and rewarding Medical Front Office career position that will allow me to demonstrate

my skills and education for the betterment of the company.

EDUCATION

Mayfield College ~Perfect Attendance& Honors Graduate~

Cathedral City, CA

Medical Front Office Certificate

Inglewood High School

Inglewood, CA

High School Diploma

HIGHLIGHTS OF QUALIFICATIONS

Composed and confident in tense situations.

Excellent attendance, adhere to work schedule.

Determined to excel, willing to take on new challenges and responsibilities.

Dependable, hardworking, efficient and highly reliable.

Highly productive team member and equally effective working alone.

SKILLS

Customer Service Medical billing Data entry

BLS Certified Records management Medisoft

ICD 9 & CPT Coding Accounts payable Microsoft Word

Claims Management Scheduling Caregiving

EMPLOYMENT HISTORY

Medical Front Office Externship 06/2012 – 07/2012

Palm Desert, CA

Focus on You Ophthalmology and Eye Surgery Care

Greeted patients when arriving for appointments and collected necessary documentation; explained

billing procedures; scheduled appointments; answered incoming phone calls and routed them to

appropriate staff when necessary; reviewed and verified patient coverage of insurance; computed

charges, collected payments and issued receipts; handled completion of appropriate claim documents and

assigned appropriate medical codes for diagnoses/services for billing; worked closely with

ophthalmologists’ and office personnel to ensure exceptional patient care; Called and reminded patients

of upcoming appointment; communicated problems or complaints to office manager; followed up on no

shows.

In Home Supportive Services Licensed Provider 05/2011 Present

Cathedral City, CA

Bennie Mixon

Provide services such as housecleaning, meal preparation, laundry, grocery shopping, personal care

services (i.e. bathing, grooming), and accompaniment to medical appointments.

Beneta A. Sachs

185 International Blvd. Rancho Mirage, CA 92270 Cell 760-***-**** ******.*****@*****.***

EMPLOYMENT HISTORYcont’d

In Home Child Caretaker 02/2001 02/2005

Atlanta, GA

B’s Daycare

Cared for/supervised children from ages 2 mos 5yrs old. Provided activities that encouraged curiosity

and exploration appropriate for the child’s level of development. Prepared and provided nutritious meal

plans. Maintained proper documentation.

Payment Processor/Customer Service Representative 07/1994 02/2001

Atlanta, GA

Verizon Wireless

Handled incoming and outgoing phone calls, customer payments, rejected and non sufficient

accounts.Researched customer histories and resolved account problems. This included expediting account

corrections or adjustments and following up to ensure resolution. Opened new accounts. Trained new

employees on system, when needed. (This position began as a temp to hire role).

PROFESSIONAL REFERENCES

Yadira Lopez Focus on You 760-***-****

Office Manager

Mary Uto Mayfield College 760-***-****

Lead Instructor, MFO

Monica Briceno Mayfield College 760-***-****

Director, Career Services

PERSONAL REFERENCES

Bennie Mixon 43 years

Father Cathedral City, CA 323-***-****

Adrienne Adams 43 years

Cousin Olathe, KS 913-***-****

Jennifer King 1 year

Family Friend Cathedral City, CA 760-***-****

Contact this candidate