Customer Service Medical Assistant

Hovig Koltougian

**** *** **., *******, ** ***** ( 818-***-**** (

***************@*****.***

QUALIFICATIONS AS A MEDICAL ASSISTANT

o Degree in Medical Assistant from Bryman College -L.A. Wilshire in

1996. (3.5 GPA)

o Trained in Anatomy, Physiology, Medical Terminology, and

OSHA.Certified in EKG, Phlebotomy, CPR, First Aid, HIPAA (Health

Insurance Portability & Accountability Act), and OSHA standards.

o Skilled/trained in:

( Injections ( Vital Signs

( Venipuncture ( EKG

( Basic Lab Procedures ( Positioning and Draping

Patients

( Autoclaving ( Snellen Chart

( Assisting in minor ( Computer literate -

surgeries Microsoft Word & Excel

o Front office management skills include reception, customer

relations, handling multi-line phones, scheduling appointments,

insurance and medical billing, word processing, light typing,

filing, faxing, copying, mailing, and general administrative tasks.

o Outgoing personality, excellent people skills, and good sense of

humor. Articulate with effective verbal and written communication

skills. Bilingual (read, write, and speak English and Armenian).

o Conscientious worker, organized, and attentive to detail.

Resourceful, patient, good listener, and learns quickly.

Experience

ALOHA MEDICAL/WEST COAST NURSING Medical Assistant

2009-Present

Los Angeles, CA

Provided high quality health care to residents in the comfort of their own

home, Post hospital care, Injuries or illnesses that require medical

attention,Therapy/ treatment following a stroke or heart attack, Management

of diabetes, Pain and wound care management Infusion therapy,Vital Signs,

Hand and Vibrating Massage, Hot/Cold Packs, Administering patient

medications, IM injections, Assisting the patient with Daily Living

Activities.

Robert Lyons (Employer) Medical Assistant

2010-2012

Los Angeles, CA

Half day, 5 days a week home health care for Evelyn Lyons (elderly

Alzheimers patient). Administered medication, physical therapy, vital

signs, and personal hygiene.

PACIFIC ORTHOPEDIC & REHAB MC Medical Assistant 2006-2008

East Los Angeles, CA

Performed Ultrasound, E.S, Vibrating massage, Deep Tissue Hand Message, Hot

Pack, Cold Pack, Paraphin, Maintain and set up patient rooms, Scheduled

appointments, Patient charting, Performed all emergency care for patients

in need of Therapy.

MACY'S Sales Associate 2004-2005

Burbank, CA

Trained new hires, sales, customer service and cashiering..

MOLD PRECISION ENGINEERING Marketing Manager 2001-2004

Simi Valley, CA

Sales, marketing, negotiating with companies, cold calls, writing letters,

sending brochures with samples explaining our capabilities to purchasing

agents, supervised and trained employees, and customer service.

MACY'S

Sales Associate 1999-2001

Glendale, CA

Customer service, sales, and cashiering.

Dr. DILLANCHYAN Medical Assistant 1997-1998

Glendale, CA

Performed Ultrasound, E.S, vibrating message, hot and cold packs, hand

massage, Paraphin, maintain and set up patient rooms, scheduled

appointments, patient charting, and performed all emergency care for

patients in need of Therapy.

CARMEL MEDICAL CENTER Medical Assistant 1996-1997

Glendale, CA

Vital Signs, blood drawing, injections, obtain specimens, prep patients for

procedures, scheduled appointments and procedures, EKG'S, assist R.N with

sterile and non-sterile dressing changes, patient charting, data entry,

answer phones.

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