Customer Service Data Entry
Resume:
Lynda S. Todd
Gobles, MI *****
*********@*****.***
Objective:
Seeking an entry level position for advancement where I can utilize my
productive
skills while continuing professional growth.
Education/Certifications:
Completion of a Electronic Medical Records course (Medisoft software
version 16.1) through Penn Foster Career School with a 94% overall grade
and a certificate received
Otsego High School Graduate
Some college courses completed at Kalamazoo Valley Community College for
Microcomputer Technician
Training for Continuous Improvement
I am a very detailed, oriented individual. My work for MPI, Agrilink Foods
and Rizzo Packaging was to be precise and allow no room for errors
I have customer service through MPI Research, Harding's and Meijer's
Experience
Borgess Medical Center
February 11, 2013 - Present
Pre Surgery Testing Chart Prep
Responsibilities are as follows:
Creation of GI/IR/MRI/OPMU/OSS charts for procedures to be performed for
the patient.
Systems used for the creation of the charts - MPAC (creation of face sheet
and printing of labels), Solcom (printing of source documents per patient),
Cerner Power Chart (printing of the medication list) and appointment
scheduling (run the schedules needed for the creation of charts).
Borgess Ambulatory Care
Quality and Compliance
July 5, 2011 - January 18, 2013
Chart Prep Specialist
Responsibilities are as follows:
Enter pertinent medical information from paper medical charts using medical
terminology/ICD 9/10 codes into EHR Cerner system for transition to
Electronic Medical Data Records, retrieve documents needed from Solcom, QC
completed chart prepped medical records
MPI Research Inc.
September 11, 2002 - March 8, 2010
Document Processor/Data Coordinator III
Microsoft Word and Excel, Adobe PDF and ISI tools, Outlook
Responsibilities are as follows:
Report raw data from research using Provantis, MPIRS, TPS and Docubridge
programs per FDA, GLP and SOP requirements
QC tables and reports
Create Semi-Monthly and Preliminary reports
Finalize Reports
Creation of reports using Adobe and ISI tools for bookmarked and searchable
PDFs
Creation of Tabulated Summary reports for Common Technical Document
submission using Word and Excel with written and oral communication with
Study Director
Retrospective Data Entry of raw data
Data Entry of Historical Control data
Attend Pre-Report and Pre-Initiation meetings
Attend continuous improvement training seminars
Agrilink Foods, Inc.
May 5, 2001 - September 8, 2002
BPCS Operator AS/400 Microsoft Windows NT 4.0
Responsibilities are as follows:
Data Entry of inventory -Shop orders, all ingredients of product being
Processed
Inventory Control
Reconciliation of inventory
Forklift Operator
Shipping/Receiving of all incoming and outgoing trucks-Routing orders,
Purchase Orders, Bill of Ladings, and Custom papers for overseas shipments
Inspection of receiving and outgoing product
Citrix Program Kronose Timekeeper- employee payroll system and data entry
of
Employees' background information
Rizzo Packaging, Inc.
November 11, 1994 - April 28, 2001
Shipping and Receiving
Responsibilities were as follows:
Coordinates incoming and outgoing materials with the plant manager
Maintaining all standard operating procedures of shipping and receiving
records- Purchase Orders, Routing Orders, Shop Floor Work Orders, Bills of
Lading, Inventory Sheets, Set up work orders, UPS computer shipments
Inventory all incoming materials
Final Quality Assurance inspection of all in and out bound products
Kono's
September 30, 1992 - November 3, 1994
Production Line
Responsibilities were as follows:
Inspect and package product for shipment
Coordinate with other team members line change over
Perrigo
August 19, 1989 - December, 1989
Production Line
Responsibilities were as follows:
Assemble and package health and beauty products
Coordinate with other team members line change over
Big Wheel Store
October 1982 - June 1984
Office/Payroll
Responsibilities were as follows:
Assistant administrator to facility manager
Review all incoming payroll procedures
Customer Service-Cashier and Service Desk
Shipping and Receiving Department
References upon request
Contact this candidate