Project Manager
Resume:
Elizabeth LaSlavic King
**** ******* ***** ********, ** 28451 Cell: 910-***-**** *****@**.**.***
SYSTEMS ANALYST
Proven Success in Secure Systems Management and Mission Critical Solutions
• Accomplished systems analyst with 4 years of IT experience managing server infrastructures and mission
critical operations across multiple Windows operating systems; effectively planned, installed, configured and
optimized the project systems and associated infrastructure to consistently achieve high availability and secure
performance.
• Accomplished computer support technician with 14 years of computer support experience assisting
businesses and individuals with computer and Internet training, new computer consultation and installation,
database conversion and utilization, software recommendation and upgrades, Network configuration, disaster
recovery, and WebSite design.
• Proven ability to create and deliver solutions tied to business consistency and individual utilization,
organizational development and systems/network optimization; skilled problem identifier and troubleshooter,
comfortable managing systems, projects, documentation and teams in a mission critical environment.
Highlights of Skills
Mission Critical Awareness Training & Method Revision CompTIA Security+ ce Certified
Active Secret Clearance Contract Documentation MCTS 70-680 completed,
Security Compliance Information Assurance Windows 7 Configuration
Technical Support Systems Installation, Six Sigma Yellow Belt
Skilled Researcher Configuration & Upgrading Vulnerability Remediation
Professional Experience
DTech Labs, Inc. Sterling, VA 10/2009 to 10/2012
Lead Systems Analyst
Hired as a full-time systems analyst in support of the mission critical USMC LTMITV-W2W project which provided 24/7 In-
Transit visibility tracking for our deployed forces, here and abroad.
Key Contributions:
• Provided effective provisioning, installation/configuration/reconfiguration, operation, and maintenance of
systems hardware and software and related infrastructure, initially at the COOP location and, then later, at both
the Primary and the COOP location.
• Provided strict Department of Defense procedural compliance and assisted Systems Command’s IA Officer in
DIACAP procedure and documentation.
• Participated in technical research and development to enable continuing innovation within the infrastructure.
• Ensured that system hardware, operating systems, software systems, and related procedures adhered to
mission constraints as dictated by the project’s Statement of Work, Configuration Management Plan and
Contingency Plan.
• Assisted project teams with technical issues throughout all phases of project status, from inception to
completion, including:
A defined needs, benefits, and technical strategy
o
Research & development within the project life-cycle
o
Technical analysis and design
o
Support of operations staff in executing, training, testing, and deploying solutions
o
Supportive documentation for both project, end-user, and customer
o
• Monitored and tuned system performance to ensure that the project maintained 100% uptime and directed
support team to perform same maintenance at COOP location.
• Performed routine and special maintenance to ensure security status integrity.
• Performed remediation, subject to Department of Defense security dictates and compliance, to coordinate
ever-evolving, secure mission support.
• Initiated, created and maintained all evolving and end-of-project documentation.
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Lockheed Martin IT Alexandria, VA 8/2008 to 10/2009
Systems Analyst
Hired as a systems analyst in a part-time role in support of the mission critical USMC LTMITV-W2W project which
provided 24/7 In-Transit visibility tracking for our deployed forces, here and abroad.
Key Contributions:
• Provided effective provisioning, installation/configuration/reconfiguration, operation, and maintenance of
systems hardware and software and related infrastructure at the COOP location.
• Participated in technical research and development to enable continuing innovation within the infrastructure.
• Ensured that system hardware, operating systems, software systems, and related procedures adhered to
mission constraints as dictated by the project’s Statement of Work.
• Assisted project teams with technical issues throughout all phases of project status, from inception to
completion, including:
A defined needs, benefits, and technical strategy
o
Research & development within the project life-cycle
o
Technical analysis and design
o
Support of operations staff in executing, training, testing and deploying solutions
o
Supportive documentation for both project, end-user, and customer
o
• Monitored and tuned system performance to ensure that the project maintained 100% uptime.
• Performed routine and special maintenance to ensure security status integrity.
• Performed remediation, subject to Department of Defense security dictates and compliance, to coordinate
ever-evolving, secure mission support.
Widowbug Computer Services – Wilmington, NC 6/1998 to Present (6/1998-8/2008 FT, 8/2008-Present PT)
Computer Support Technician
Founded Snowberry Enterprises, LLC dba Widowbug Computer Services, a computer support company for
individuals and businesses, in 1998. As a result of working in this company, both part-time and full-time over a period
of 14 years, achieved proficiencies in the following areas:
• Computer Repair
• Windows OS – 98 through 7
• Networking – Home & Business
• Software & Hardware Upgrades
• Anti-Virus/Anti-Malware Configuration
• Internet Applications
• Desktop Publishing
• Adobe Photoshop, Inkscape, Gimp, Paint
• Microsoft Office through 2010 – Outlook, Excel, Word, PowerPoint, Access, Publisher, Front Page
• WordPerfect, Lotus, Microsoft Office Visio 2003, Microsoft Project 2010
Brooks Property Management Company Wilmington, NC 6/1997 to 6/1998
Property Manager
Served as Property Manager for a rental development firm that specialized in providing mid-to-low cost housing
primarily around the University area. As a result of my proficiency, the developer was able to extend his projects into
new areas in the community. Brooks Property Management Company was eventually renamed Tribute Properties.
Key Contributions:
• Responsible for management and marketing of 250+ rental units; overseeing of daily operations at all sites;
supervision of on-site and maintenance staffs; policy and procedure development; computer system database and
department interface; and community relations.
• Developed, wrote and implemented the complete Policy and Procedure Manual for the Brooks Property
Management Company.
• Organized and supervised the takeover by the Management Company of 250+ rental units from an existing
property management company and computer database creation for support and documentation.
• Supervised three (3) employees.
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Wilmington Regional Association of REALTORS®, Inc. Wilmington, NC 4/1995 to 6/1997
Director of Member Services
Hired initially as temporary office help, transitioned within two months to the position of Director of Member Services
and Assistant to the Executive Officer.
Key Contributions:
• Responsible for processing complaints and Arbitration requests from the public and between REALTORS® for
the Grievance and Professional Standards Committees; compilation, editing, and hard copy processing of both a
monthly and weekly newsletter; supervision of three employees; acting as liaison to three Committees; assisting
the Executive Officer with daily operations and administration of the Association Office; and maintaining a multi-
line phone service and network system.
• Reorganized and redesigned the REALTORS® Association publication, REALTOR® Revelations, to more
adequately address the needs of the membership.
• Supervised three (3) departments with five (5) employees.
• Wrote and supervised adherence to job descriptions for all positions within the REALTOR® organization.
Freelance Writer – Buffalo Grove, IL 1/1991 to 8/1994
• Completed freelance assignments from local advertising agencies to research, compile, and write promotional
material for publication.
MacGregor Golf Company – Albany, GA 4/1979 to 11/1982
Regional Credit Supervisor
• Responsible for credit extension and collections for the Midwestern and Southeastern credit region.
• Successfully managed a credit region consisting of responsibility for more than one-thousand open account
balances, in twelve States and the Bahamas, and interfacing with the Sales and Distribution departments.
• Identified and headed the committee to correct the inadequacies in MacGregor Golf Company’s credit
application process which were contributing to heavy accounts receivable losses.
• Supervised one (1) employee.
Savelle Jewelry Company – Albany, GA 9/1978 – 4/1979
Credit Manager
• Responsible for credit purchase approvals and collection of delinquent accounts for a small, local jewelry store.
Thronateeska Heritage Foundation, Inc. – Albany, GA 9/1977 to 9/1978
Museum Curator
• Responsible for Museum artifact acquisition, storage, and exhibition; design and construction of displays;
Museum tours; lecture series; media presentations; newspaper column, newsletter and local magazine
contribution; advertising; and supervision of a team of volunteers for display construction for a small, local
historical society.
• Researched and developed a total presentation that resulted in the U.S. Post Office in Albany, GA being
awarded a place on the National Register of Historic Places.
• Wrote and presented a lecture for the Georgia Association of Junior Colleges highlighting the function of Art
and History organizations in a community’s educational system.
• Developed an artifact identification and new accession records system for the Heritage Foundation used to
value acquired exhibits for insurance purposes.
• Wrote and edited a weekly newspaper column designed to inform the community of current events in the Art
and History fields.
Education & Training
LaRoche College, Pittsburgh, PA
B.A. History, Honors in History, Cum Laude, 1977
CompTIA Security+ CE Certified - September 2012 (Career ID available upon request)
Department of Defense Anti-Terrorism Training Level I – Expires October 2013
Lean Six Sigma Yellow Belt, June 2009
Secret Clearance, September 2008 - Active
Licensed North Carolina Real Estate Agent, 1997
Dun & Bradstreet, Inc.’s Credit and Financial Analysis course, 1980
MCTS (70-680), completed 2012
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