Sales Customer Service

**** *. *** *** ****

Lakewood, Co *****

Phone 303-***-****

Cell 303-***-****

Fax 720-***-****

E-mail *********@*****.***

Paul R. Wolff

Professional Objective Business Building that will capitalize on my Entrepreneurial Experience and Vision In Sales, Customer Relations, as well as on my interests and future employers needing Employees to be part of team and build together.

Expertise in the following areas:

• Sales, Account Acquisition And Management

• Exceptional Face To Face Abilities with Customers, Be Part of A Team, Or Management.

• Performing Due Diligence, Market/Competitive Research, Reporting and Learning Products and services To Maximize Sales Potential.

• Creating Solutions Oriented and Customer Service-Driven Work Sales, Environments, Parts, Service center And Purchasing.

Executive Summary More than 27 years of Entrepreneurial Expertise and Business Building/Expansion and Growth-have started/expanded and operated 5 businesses throughout my career. Providing vision, leadership and direction that empowers others and creates a dynamic, thriving work environment.

Areas of Particular Expertise Include:

• Sales, Leaning Products, Customer Service Communication.

• Managing Fiscal, Human Resource and Operational Functions

• Initiating Policies/Systems and Procedures

• Recruiting, Hiring and Mentoring Talented, Loyal Employee Teams

• Establishing Long-Term Relationships with Clients, Staff and Industry Partners

• Training Staff in Sales Strategies that Focus on Exceptional Service and Follow-up

• Creating New Programs to Facilitate and Enhance Service Delivery

• Automotive, Medium, Heavy Duty, Industrial, Marine, and Mining Equipment.

• Bidding In Person Or Internet For Local Municipalities, Government Agencies And Nation Wide Sales And Distribution.

• Finding Venders For Diversified Industries Purchasing And Acquisitions.

Strengths:

• Respected Reputation for Ethics, Fairness and Honesty in all Business Negotiations and Dealings.

• Consistently Raise the Bar of Excellence in Client Satisfaction and Service

• Able to Define/Sell Company Vision and Build Repoire with Diverse Individuals

• Passion for Helping Others Achieve their Goals through Creative Problem-Solving Strategies

• Foster Competitive Team-Spirit in a Sought After Work Environment

Professional Experience A-1 AUTO ELECTRIC – Lakewood, Denver and Grand Junction, Colorado

Owner (1994 to 2008)

Took over this family-run business engaged in remanufacturing, recycling and sales of new starters/alternators, electric motors switches and inverters and parts department added new profit centers to include a Service Center and Installation and Service Department

• Sold all locations and have built a business with revenue of over $2.5 million in annual sales

• Have maintained such a high degree of loyalty and morale that several employees have been on the company payroll for over 40 years

DENVER WEST HAIR COMPANY AND SUPPLY – Lakewood, Colorado

Co-Owner (1998 to Present)

Started this business literally from the ground up. Selected the site and built building overseeing all aspects from initial business planning, securing financing, working with architects/designers and overseeing construction crews. Set up all operational policies hired management team consisting of a Manager and Assistant Manager and 23 full-time staff operating over a period of 2 shifts daily.

• Business to date generates $1.2 million in annual sales

COLORADO TRUCK PARTS INC.- Commerce City, Co (2010)

Out side sales supporting brakes, starters, alternators and generators. Cold calls and current customer support. OEM and aftermarket products for the medium and heavy duty truck parts industry.

TRANSWEST TRUCKS INC.- Commerce City, Colorado

Freightliner, Western Star, Thomas Bus Parts. (2010 to Present)

Working front and shop counter parts sales. Phone orders, parts purchasing, receiving and inventory. For: Detroit, Cummins, Caterpillar and Freightliner. O.E.M. and aftermarket. Parts Pro, and Karmac Parts systems knowledge.

Parts manager position August 2012

All Fleet Services. / Transwest Trucks:

Parts Manager: Inventory management. (2012)

Freightliner, Kenworth, International, Peterbuilt, and All trailer manufacturers.

Personal & Additional Interests Married for 25 years with 4 Children, ages 18-24 – a very close knit family

Additional Interest : Skiing, Boating, Hiking and Biking.

Education UNIVERSITY OF COLORADO – Boulder, Colorado

METRO COLLEGE- Denver

COLORADO MOUNTAIN COLLEGE

References Excellent References Available upon Request:

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