Manager Training

Patrick J. Showalter

***** ***** ***** ******, ******** Springs, AL. 36555

Home: 251-***-**** - ********@*******.***

Career Focus

A field leader, with many years managing relationships, processes, increasing sale revenues and customer satisfaction.

Professional Experience

Southeast Regional Manager - Masco Retail Sales Support

December 2007 to Current

Masco – Taylor, Michigan, Home office – Magnolia Springs, Alabama

Regional Manager is responsible for management and oversight of product service activities, project activities, and product knowledge training in stores region-wide. The position provides leadership and guidance to the District Team Leads and Reps in regard to development, budgeting, scheduling, activity creation and prioritizing value creation within the region.

Position also responsible for, but not limited to -

• Facilitate and oversees MRSS TEAM with, Create Regional Business Development Plans, create and oversee Regional SOP's, and manages Regional Vehicle pool.

• Assist with creating personal development objectives based on 360 evaluations.

• Assist with developing activities aimed at achieving both business and personal objectives, Ensure effective execution of project related activities. Monitor and provide constructive performance feedback to direct reports

• Actively recruit new hires with team building in mind, phone-Screen candidates, conduct live interviews, and candidate assessments.

Regional Trainer - MRSS

December 2005 to December 2007

Regional Trainer is responsible for assistance with the professional development of MRSS employees, development and presentation of training techniques and materials.

Also responsible for, but not limited to -

• New Hire Training, Product Knowledge, Training Industry Knowledge, Event Training - Contractor/Commercial Business, Workshops, Store-wide/District-wide Product Knowledge.

District Representative - MRSS

August 2002 to December 2005

District Representative is responsible for management and oversight of product service activities, project activities, and product knowledge training in Big Box concept stores district-wide. .

Food and Beverage Professional - Southern Alabama, Chicago Illinios, Traverse City, Michigan

December 1984 to December 2002

Operational Manager for many Private to Corporation concepts,

Education

Harrington Institute of Interior Design – Chicago, Illinios

OSHA Certified – CSP, Occupational Safety & Health Professional.

Key Skills

• Microsoft Office, Word, Excel, PowerPoint and Outlook.

• Public Speaking/training.

• Professional Costumer relationship building.

• Positive attitude, kind & compassionate no matter what the circumstances.

Contact this candidate