Project Manager

Mike Tichenor

Mobile Phone: 214-***-****

Secondary Phone: 972-***-****

E-mail: ****.********@*********.***

Mike Tichenor, MBA, PMP, MCP, MCITP

Summary

I have experience in IT management, computer operations, Infrastructure, program management, project

management, Enterprise Project Management (EPM), EVA, master project scheduler, and business

process improvement/re-engineering (BPI/BPR). My primary focus over the last 10 years has been on

business process improvement and enterprise project/program management using Microsoft’s EPM suite

of tools (Project, Project server, SharePoint and SQL). Develop custom solutions for Project server using

Office 2007/10, SQL 2005/8, Visual Studio 2005/10, VB.net, C# 2010, Excel 2007/10 and VBA.

Career Highlights

• Enterprise Project Management/EVMS Consultant

• MS Project Server trainer/consultant/SME

• Business process improvement/re-engineering consultant

• Technical LAN/WAN architect, and Infrastructure project manager

• Regional Information Services Director (FDIC and RTC)

• CTO High Tech Engineering company

• Regional Information Services Director (Large Federal agency)

• Director of Operations and Software Development (CIO) for an online timesharing company

servicing insurance companies in Oklahoma.

Certifications

• PMP - Project Management Professional – PMI

• ITIL - v3 Foundation – Loyalist 2/6/12

• IIL – Black Belt

• MCP – Microsoft Certified Professional

• MCITP Enterprise Project Management with Microsoft Office Project Server 2007

• Six Sigma Green Belt

• PADI SCUBA instructor

• CBE – Certified Banyan Engineer

Education

• M.B.A., Amberton University, Garland, TX

• B.S. Molecular/Cellular biology, San Diego State University, San Diego, CA

• Eastfield Police Academy, Mesquite, TX

Skills

MS Project EPM (Project server 2003 & 2007, Project Professional 2003 & 2007, 2010

Project Management

Project Web Access)

SharePoint WSS 3.0, 2007, 2010 Project 2003, 2007 and 2010 server

Software and hardware selection

BASIC, Visual Basic, C, C#,COBOL, Assembler, VBA

Languages

Industries Information Technology, Insurance, Financial, Banking, Semiconductor

Manufacturing, Engineering

Volunteer organizations:

• Volunteer Biologist for SRI (Shark Research Institute)

• Dallas County Deputy Constable Pct 3 reserve officer

Employment:

Protivix Business Solutions

Senior Consultant, Solution Advisor

July 2012– Present Dallas/Fort Worth Area

I am currently involved in the implantation of Project server/SharePoint 2010 in a pilot, test, and

production environment for a large retail chain. Responsibility covers Project server/SharePoint

configuration, role based training, development of multiple project types and PDPs, reporting using project

server 2010 BI option (Excel services, dashboards using Performance point), Provide PMO guidance, and

creation of custom fields, tables, and views as well as PMO improvement recommendations.

Idea Integrations Nov 2011 – Mar 2012

MS EPM 2010 consultant (4 month contract)

Installation/Configuration and rollout of MS Project server 2010 and SharePoint 2010 pilot for large

manufacturing company as well as user acceptance testing, PMO guidance, and Training and

customization.

Siemens Industry, Inc. – Mobility Division Nov 2008 – Oct - 2011

Sr. Project scheduler/Project Server 2007 consultant/developer

Responsible for maintaining large airport baggage and cargo handling (FedEX) construction project

schedules using Project Server 2007. These projects range in size from 5M to 75M and several hundred

to several thousand tasks in size. Managed projects effectively and improve business processes related

to project management. Developed several custom reports using Visual Studio 2005, SQL 2005, WSS

3.0, and MOSS. These reports consisted of project activity, EVA, and resource planning, project schedule

audit reports, contact lists, and task look-ahead reports. Good working relationship with project

management, engineering, purchasing, manufacturing, installation, and test and commissioning essential

for success of the project.

Pinnacle Management Systems Mar 2008 to Nov 2008

Microsoft EPM solutions consultant

Responsible for the implementation/Configuration and training clients on the use of Project 2003/2007

Server, SharePoint WSS 3.0 and EVMS add-on tool which they developed. My primary goal was to

improve business processes that relate to project management using the Microsoft EPM solution. The

solution consisted of Project Server 2003/2007, Project Pro 2003/2007, SQL 2005, WSS 3.0 and MOSS.

International Institute for learning Mar 2007 to Feb 2008

Trainer/Microsoft Office Content Author

Trainer for Microsoft’s EPM (Enterprise Project Management) products which consisted of Project desktop

and Project Server products. And responsible for writing three of the 11 modules for Microsoft’s first

certification course “Project 2007 Pro”.

Taught certification classes domestically and internationally:

• Project 2003 White Belt, Orange Belt, Blue Belt

• MS Project 2007 Professional, MS Project Server 2007

Sogeti USA Jan 2006 to Mar 2007

Senior Microsoft EPM (2003/2007) consultant

Installed/Configured, customized and trained users on Project Server 2003 for:

Hanover Direct Hanover

McAfee, Dallas

Freddie Mac, Tysons Corner, VA

Mercy Health Systems, Cedar Rapids, IA

United Supermarkets Ltd.

DynCorp Shared Services Aug 2003 to Feb 2006

Microsoft EPM (Project 2003 Server) and EVMS consultant

Maintained the Project Server 2003 enterprise environment as well as wrote custom reports using Crystal

Report writer and VBA in order to improve their business processes for the Police mission project.

CSCI Feb 2000 – Aug 2001

Senior IT Technical Consultant/BPI/BPR

EDS/MCI Systemhouse Aug 1996 – Feb 2000

Project manager

Resolution Trust Corp. Feb 1991 – Aug1996

Regional Information Services director

FAS Technologies Feb 1989 – Feb 1991

CTO/Engineering manager

FDIC Sept 1986 – Feb 1989

Regional Information Services Director

ON-Line Systems Aug 1978 – Sept 1986

CIO

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