Rita Pizana
*** ******* **. ******, ** ***** 909-***-**** *.******@*******.***
Objective Seeking a career as an Receptionist position with a well established company
were my skills are implemented and enhanced, as well as a challenging career
that utilizes my talents and communication skills.
Summary of
Qualifications Over 6 years of experience with costumer service. As a Receptionist or as a
Sales representative. I always want to make sure the costumer is happy and
leaves happy. I am very organized, punctual and responsible. Am known for
being very creative very helpful and very organized. I have knowledge in all
Microsoft Office programs and can type 30-35 wpm. I work well with others or
alone, I can multi task and answer heavy phone calls.Very friendly and respectful
to others.
Experience Admissions/Receptionist/Campus Operations Manager
March 2010 – March 2013 AUMT Institute, Ontario, CA
* Register Students and give program information.
* Making sure campus is running according to corporate standers.
* Collect student’s payments and insure all payments are on time and deposited.
* Answering phones, taking messages, giving information over the phone.
* Giving orientation and preparing students and staff for every first day of class.
* Ordering supplies, cleaning and maintaining office and class rooms organized.
* Proctor student while taking National Exam
* Filling, coping, faxing and other office duties.
* Managing that campus ran according to protocol
* Ensure that all staff and students were please at AUMT
* Did some marketing passing out flyers. Visiting different schools to promote the
program.
* Fallowed up with all voices messages, emails as well as all potential students
* Maintained office and classroom clean, organized
Receptionist
December 2006 - June/July 2009 Pioneer Dental Inc., Norwalk, CA
* Answering multi phone calls
* Entering all patients’ information into Dentrix (dental database).
* Scheduling appointments for DDS, Ortho and Oral
* Verifying all patient insurances and taking payments
* Greeting and dismissing all patients
* Filling all patients’ charts, x-rays and keeping all file organized
* Ordering all office supplies
* Keeping lobby, front and back office clean.
* In occasions help sitting patients and cleaning and sterilizing rooms.
(Experiences Continues)
Telemarketing
September 2006-November 2006 Rosa Hernandez (Royal Prestige) Huntington
Park, CA
* Calling old and new clients with product offers
* Going to different business to pass out flyers
Sales Representative
December 2002 - December 2006 3 Hermanos Inc., Huntington Park and
Lynwood, CA (This employment was either seasonal, weekends or filling in
during the 4 years with 3 Hermanos)
* Helping costumers, assisting them when trying out clothes
* Organizing displays and tables of clothes
* Keeping Store clean
* Helping in the register
* Assisting store Manager with inventory
Education East Los Angeles Occupational Center, Los Angeles, CA
Month 2003 - March 2005
Medical Assistant
Business Math
Languages Speak, write and read fluently both English and Spanish
Skills Computer Literate
Familiar with all Microsoft Office/Works Programs
Can type 30-35 wpm
Knowledge in the Dentrix program
References References are available on request.