Customer Service Administrative Assistant

**** ******* ***** ***** ***. **

ANN ARBOR, MI **108

TEL. 734-***-****

EMAIL. *******.****@*****.***

YEN TSAI CHIN

PROFILE

Exceptional administrative and customer service skills; currently pursuing degree in nursing. Seeking position that is challenging, and requires a broad skill set.

EXPERIENCE

MERCHANDISER, BUYER, BACK ON THE RACK

DENVER, CO MAY 2010 – JUNE 2011

Handle all visual aspects of space, create cohesive looks for displays, execute objective. Tally profit/loss, follow and record trends, take in consignment/new inventory for store.

MODEL, TALENT, MARKETING REP, DONNA BALDWIN

DENVER, CO SEPT 2009 – JUNE 2011

Adapt to each environment per client for advertising purposes. Represent various brands and labels in print and commercial media. Assist MA per shoot (i.e. apply makeup, style hair and clothing).

Education Convention 2009 - Stephen Gilfus, founder and CEO of Blackboard

Assist with marketing; promote during conventions, educate clients on company, and endorse company literature.

ADMINISTRATIVE ASSISTANT, RECEPTION, UNIVERSITY LIVING

ANN ARBOR, MI SEPT 2008 – JUNE 2009

Answer multiline telephone, transfer calls to appropriate department. Answer resident pages and log into Excel spreadsheet. Assist marketing director with open-house and advertising. Offer support to care staff, work directly with patients and their families. Provide exceptional customer service to potential residents, assist in tours of facility. Communicate with hospice and medical practitioners. Make faxes, copies, and other miscellaneous administrative duties. Apply knowledge of HIPAA laws.

ASSISTANT MANAGER, THE PAIN STOP

CHICAGO, IL AUGUST 2007 – AUGUST 2008

Assist proprietor with marketing, promotions and misc. administrative duties. Educate clients on traditional Eastern massage techniques, such as Qi Gong and other therapeutic modalities. Process payroll; light accounting.

EDUCATION

WASHTENAW COMMUNITY COLLEGE Ann Arbor, MI – Healthcare Foundations, concentration in Nursing (RN) est. graduation 2015

Certified Nursing Assistant (90-hour accredited course), 25-hour clinical Evangelical Home Saline, MI

PENN STATE UNIVERSITY State College, PA – Liberal Arts 2009-2010

SCHOOL OF ORTHOPEDIC MASSAGE AND BODYWORK Ann Arbor, Michigan – Massage Therapy - NMT, Mayofascial, specialized in sports therapy, 2006

INTERESTS

Organic nutrition, travel abroad, exotic foods, art & photography, children’s & women's apparel

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