Program Manager / Business Development / Sales Manager
Qualification Profile
Technically adept and customer service-oriented professional, with proven
record of exceeding corporate sales goals; inclined to a key position that
would utilize significant experience in engineering (9 years) and
commercial sales operations (10 years) with preference to the aerospace
industry. Highly experienced in selling to and negotiating with
multinational clients; delivering technical presentations; determining new
product growth opportunities; and well as tracking of project schedule,
cost, routings, inventory, and status reports.
Specialist in managing technical, manufacturing, and procurement associates
in the development of new products, minimizing costs, determining program
potential, interest to the business, and pricing strategies.
Qualifications include:
o Technically adept and creative thinker with excellent communication
skills both internally and with customers.
o Knowledgeable in commercial and legal aspects of contracts,
negotiations, and distribution methods.
o Skilled in promotion and sales, particular to identifying value-added
engineered solutions within company growth strategies.
o Knowledgeable in commercial and legal aspects of contracts,
negotiations, and distribution methods.
o Able to work on own initiative in a fast-paced team environment on
multiple simultaneous projects.
Areas of Expertise
Sales & Marketing International Engineering Background
Customers
Negotiation Sales Cash Flow and Project and Proposal
Risk Analysis Manager
Strategic Planning and Excellent PMP Certified
Pricing interpersonal skills
Professional Experience
Parker Hannifin, Gas Turbine Fuel Systems Division ( Mentor, OH
Business Development Manager, Parker Macrospray Industrial 2011-present
Product Line
Program Manager - Honeywell and Rolls-Royce Aerospace fuel 2009-2011
injector nozzles
. Commercial and central point of contact for multiple customers and
projects within aerospace OEMs and industrial markets including
automotive, spray drying, energy, and pharmaceutical manufacture.
. Directed efforts of teams from various resources (engineering,
manufacturing, quality, procurement, testing, contract administration)
on program execution. Balanced resources based on needs of program
versus other various customer commitments.
. Resolved commercial, technical, and schedule conflicts both internally
and through communication with customers.
. Strategic pricing expert especially when sole source and/or
understanding the nature of a product's technical advantage in product
to end customer.
. Secured, reviewed and managed the Request for Proposal (RFP) process,
including determination of program potential and strategic value to
company. Managed design efforts, costing, procurement efforts,
manufacturing and overall cost estimates. Compiled all facts into
technical and financial risk analysis to determine OEM and aftermarket
pricing strategies before submitting proposals to staff and then to
customers.
. Reviewed company compliance to existing long term agreements and
negotiated terms of new pricing agreements and contracts.
. Extensive travel and face to face customer interactions both domestic
and international throughout Europe including Turkey, and more from
previous employment.
. Managed development programs of highly technical fuel injector nozzles
with Honeywell Aerospace (Phoenix) and Prvn Brn?nsk Stroj rna (Czech
Republic).
. Focused operations team to work on lean production and manufacturing
changes to reduce costs and therefore increase margins in fixed priced
products.
. Worked as Program Manager for an inter company product move between two
Parker facilities.
. As part of program management responsibilities, presented Stage Gate
reviews throughout different phases of the pre-bid and proposal,
proposal, development, pre-production, and production stages of a
product's life cycle.
. Contributed Macrospray product line forecast information to create
division financial sales plans. Monitored and reported actual sales
versus plan monthly, including presentations to staff if required.
. Contract administration duties as required.
. Understanding of Export Compliance Regulations.
Selected Accomplishments:
V Assumed business development role for Macrospray spray nozzle line in
September 2011 with goal of growth and market diversification of
establish legacy product within other non-aerospace industries.
V Worked to establish inter-Parker relationships where new market
opportunities for Macrospray product line may apply. Used connections,
other divisions and sales force within Parker to determine any potential
customer application where Macrospray product might add technical value
to customer.
V Oversaw growth and profitability from $1.5M in sales of diesel
emissions nozzle to $4.0M in two years, with a forecast of $7M by 2015
and $10M by 2017 with Cummins Emission Solutions (US and Germany) and
Volvo.
V Determined pricing for aerospace APU fuel injector nozzle for 4X
increase to eliminate negative Return on Sales and increase Return On
Sales (ROS) for that product line.
V Managed multiple development projects with positive cost ratios during
design, procurement, assembly, and testing. Monthly reporting on costs
included comparisons of pricing goals, actual costs, target costs, and
estimates to completion.
V Completed Program Manager Professional (PMP) Certification, May 2011.
AeroControlex / Transdigm ( Painesville, OH
Sales Engineer and Account Manager, Europe, Israel, and South 2006-2009
America
Sales Engineer and Account Manager, West Coast US, Wisconsin, 2004-2006
and Texas
. Ensured superior customer service by interacting closely with customers
on both technical and non-technical matters.
. Proposed pricing recommendations and existence of program cash flow
analysis; wrote commercial proposals for customer presentation.
Directed contract and sales negotiation.
. Managed five European sales representatives; follow up on discovered
opportunities and ensure open communication and collaboration.
. Coordinated all phases of costing. engineering, manufacturing, sales,
and management of new and existing programs.
. Visited nuclear power plants to demonstrate high margin sales nuclear
control applications.
. Managed primary clients in both United States and Europe.
. Visited airline engineers to determine problem component and see if
scope of problems are within AeroControlex capabilities; managed
replacement part design, as well as initiated the FAA process of Parts
Manufacturing Approval (PMA).
Selected Accomplishments:
V Led AeroControlex in engineering proposals, new business opportunities,
and sales over the three year span 2005-2008.
V Exceeded new business plan and total sales requirements established for
each of three years.
V Consistently managed customer challenges after integration of two
aerospace companies into AeroControlex, including product quality
problems, delivery delays, and price increases from 100% to 500%.
V Drove business and revenue growth by targeting industry sectors and
proposing solutions to meet customer needs.
V Streamlined and supported older design for mechanical components of
nuclear power plant system equipment.
V Dealt successfully with defense-related customers, including Lockheed
Martin and Northrop Grumman.
Other Related Work History
Design and Development Engineer, AeroControlex ( 2000-2004
Painesville, OH
Control mechanisms and valves 1998-2000
New Product Development Engineer, Swagelok Company ( Solon
and Willoughby, OH 1996-1998
Quick Disconnects and Valves
Manufacturing Engineer, Swagelok Company ( Hudson, OH
Designed tooling, Programmed CNC machines, Helped create 1994-1996
routings and determine
Flow of parts through the facility, Assisted production
Product Engineer, Swagelok Company ( Hudson, OH
Quick disconnects and hoses product lines
Education and Training
Project Management Professional Certification - May 2011
Master of Business Administration (incomplete: finished approximately 50%
of requirements)
Cleveland State University-Cleveland, OH: 2001-2004
Master of Science in Mechanical Engineering
University of Cincinnati-Cincinnati, OH: 1992-1994
Bachelor of Science in Engineering Physics
Miami University-Oxford, OH: 1988-1992
Technical Skills
PC and Windows environment; Microsoft Office applications including Project
Manager.
Engineering background includes 3-D CAD systems, fabrication of metal of
variety of materials