Quality Assurance Manager

SANJEEV HAFIZ

E-Mail: *************@*****.***

Contact No.: 991*******/997*******

Seeking assignments in Food Safety Management / Quality Assurance/ Liaison & Regulatory Compliances with an organization of high repute preferably in FMCG (Food / Dairy) industry

PROFILE SUMMARY

Offering over 16 years’ experience in Quality Management, Quality Assurance, Food Safety Management System, Supplier Auditing and Statutory Compliances in Dairy industry. Well versed with the Food Safety Management System (ISO 22000 & FSSC) with excellence in conducting Food Safety Audits as per requirements of Nestle, Kraft, Abbott, etc.

Demonstrated excellence in conducting audits for Raw material and Packaging Material Vendor. Specialized in Implementation and Maintenance of Quality/Food Safety Management Systems such as HACCP. Possesses good auditing skills and conducted internal audits for maintaining the quality of the products. Preparation of SOPs and work instructions whenever new QMS requirements become effective. Carryout gap analysis of new QMS documents and take actions for their implementation.

Successfully managed teams of Laboratory, Continuous Improvement (Investigations), Quality systems in the factory. Instrumental in formulating ISO, HACCP, GMP and System implementation, Auditing, etc. Skilful at ensuring that the activities are performed in a timely / accurate manner and according to policies and procedures.

Possess excellent Strategic Thinking, Analytical, Troubleshooting, Interpersonal, Relationship Building and Team Building Skills. Adaptable and flexible, able to rapidly assimilate new concepts, technologies, industries and cultures.

AREAS OF EXPERTISE

Quality Assurance

Developing Quality Control by monitoring incoming, in-process and final product. Developing processes to ensure smooth establishment of product commercially. Conducting regular audits for process compliance. Ensuring adherence to ISO, HACCP and GMP standards. Evaluating vendor performance to ensure supply of quality material. Implementing various techniques for cycle time reduction and entailing identification of opportunities, analysis of data, conduction of tests. Technical Audit & of Milk Chilling Centre and Bulk Milk coolers to improve the Microbiological and Chemical quality of raw milk

Product Development / Process Enhancement

Suggesting and sourcing new technologies for new products. Performing trials of new material for different application and end products uses. Designing processes & formulations for manufacturing products & establishing process parameters. Conducting trials, identifying deviations & making relevant modifications to stabilize products. Implementing ISO quality standards to produce consistent quality product. Suggesting and implementing required changes in process as well as in technology to improve product quality and yield. Suggesting and implementing required changes in process as well as in technology to improve product quality and yield. Spearheading process standardization across the premises to maintain uniform Quality requirements and reporting the same to the management

Inspection & Testing

Taking adequate measures like conducting audits to monitor and analyze the performance of vendors pertaining to cost, quality and delivery norms. Assessing the performance of the vendors based on various criteria such as percentage for rejections, quality improvement rate, etc. Performing various tests & inspections to ensure that products developed are in compliance with pre-set technical specifications; detecting defects / faults and taking corrective actions. Identifying deviations & making relevant modifications to stabilize products. Conducting audits and food safety risk assessments for process compliance

Other Responsibilities

Organizing regular periodic meetings & trainings for staff for discussing current work issues and devising solutions for enhanced operations. Managing a team of multifunctional team of officers and other work force, ensuring their skills enhancement through continuous training. Optimizing man & machine utilization to achieve pre set procurement targets. Liaising with internal and external bodies for the smooth working of operations.

• Key Products handled:

o Skimmed Milk Powder, Whole Milk Powder, Dairy Whiteners & Dairy creamer, Dahi and Yoghurt, Butter and Ghee, Sweetened condensed Milk, Dahi.

EMPLOYMENT DETAILS

Oct’12 – Till Date with Neo Milk Products Pvt. Limited, IMT Manesar as Head Quality

Highlights:

• Successfully:

o Set up new laboratory as per GLP standards and developed the SOPs

o Solved the issue of high TPC in sweetened condensed milk.

o Implemented Social Environmental Health & Safety Program.

o Conducted Trials of Plain,Low Fat and Probiotic Dahi

• Trials of Strawberry, Mango and Blueberry Flavoured Yoghurt

• Implemented System for DVS cultures maintenance for Dahi

• Holds the merit of releasing:

o Raw material, ingredients, packaging material and finished product

• Handled Quality Team of 8 to 10 Person.

Sep’ 08 – Oct’ 12 with VRS Foods Limited, Lactose Plant, Gulaothi UP as Quality Manager

Highlights

• Developed a system to manufacture high risk Lactose powder to be used in infant food as an Ingredients.

• Developed & implement proficiency Testing system in QA across the various Units of VRS Foods

• Successfully solve the issue of Enteriobactreace in Lactose Powder.

• Successfully implemented the Food defense system in Plant.

• Impart training to all shop floor person regarding FSMS Audit and compliance and enhance understanding of Food Safety issues.

• Deftly handled the validation and verification of:

o Run hr of evaporator and dryer

o Metal detector and magnets

o Dexterously involved in establishing and validating the cleaning protocol for CIP system.

• Provided:

o On-line verification of the effectiveness of the automatic diverters fitted in PHE & Evaporator

o To carryout the calibration of test and measuring equipment in Quality Assurance, manufacturing and to coordinate with Engineering for overall calibration program as per QMS requirements.

o Audits and inspection of equipment’s with respect to hygienic design

o Training to BMC & MCC staff & Farmers to on clean milk production, handling, cleaning etc

• Acted as an In-House Trainer for HACCP,GMP,GLP, FSMS

• Achieved the product quality successfully with strict controls and implementation of HACCP, GMP and GLP.

• Adhered to the FSSAI, BIS, AGMARK, UPPCB, etc.

• Closely monitored the Product Stability Studies (Shelf Life Studies)

• Ensured compliance with the:

o Microbiological proficiency testing defined by Customer

o Implemented Change Management Procedure

o Product traceability, product recall system & customer complain handling procedures & conduct defect analysis.

o Food Safety audit of Vendor and ensure compliance of Non conformity

o HACCP guidelines for air, water and steam

o Conducted Food Safety audit of Vendor and ensure compliance of Non conformity

• Well – versed with:

o Metal detectors and Magnetic Systems

o Foreign Body Identification & its Controls

o Incident Management, Cleaning protocol and Hygiene Monitoring Plan

o Air Handling Systems

o Integrated Pest Management Program

PREVIOUS EXPERIENCE

Jan’08 – Sep’08 with Swaraj India Industries Pvt Limited Phaltan, Satara MH as Manager QA

Feb’ 07 –Jan’08 with Sterling Agro Industries Private Limited Malanpur MP as Sr. Manager QA

Oct’ 01 – Feb’ 07 with Nutricia India Pvt. Limited, ETAH as Officer QA /Manager QA

Jan’ 01 – Oct’ 01 with Process Solution Pilkhuwa UP as Executive QA

Jun’ 99 – Dec’ 00 with Sitaram Gokul Milks, Katmandu, Nepal as Assistant Manager Quality

Jun’ 97 – Jun’ 99 with JK Dairy & Foods Limited, Gajraula as Trainee Analyst

EDUCATION

• M.Sc. in Dairy Technology from University of Allahabad, Naini Allahabad in 1997

• B.Sc. Agriculture from University of Allahabad, Allahabad in 1993

PROFESSIONAL ENHANCEMENT SCHEDULES

• Actively participated in two days training on:

o Implementation of FSMS conducted by Johnson Diversy

o Internal Auditor by TUV NORD

o Food Safety : Role of Standards organizied by BIS

IT SKILLS

• Well versed with:

o Excel, Word and PowerPoint

o Internet enabled environment

o Preparation of daily MIS report

PERSONAL DETAILS

Date of Birth: 18th July 1971

Permanent Address: SC 290 Shastri Nagar Ghaziabad UP

Languages Known: English, Hindi and Marathi

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