Customer Service Data Entry

Joshua Keys

***** ***** ****** **., *******, TX *7070

Cell: 713-***-**** Email: ***********@*****.***

Professional qualifications include the ability to work cooperatively with professionals. Detailed-oriented,

resourceful problem solver with effective critical thinking skills. Excellent communication skills, oral and

written with great time management. A leader who manages responsibility and delivers results.

EDUCATION

Southern University and A&M College, Baton Rouge, LA Graduation Date: December 16, 2011

Degree: Bachelors of Science in Accounting

Course Work: Group projects to learn how to work well with others, tax problems, balance sheets, income

statements, cash flows, cost accounting problems, and auditing cases.

Florida Institute of Technology, Online, Melbourne, FL Start Date: April 29, 2013

Degree: Masters of Business Administration with a concentration in Finance

CORE STRENGTHS

Dependable, Prompt, Quick Learner

Deadline and Project Management

Organizational Skills

WORK EXPERIENCE

Cascade Financial Services, Houston, TX Oct 2012 – Present

Customer Service – Insurance Specialist

• Answering customer inquiries, researching information

• Documenting and maintaining customer information

• Importing data, mediator between the customers and insurance company

Cascade Financial Services, Houston, TX Jan 2012 – Oct 2012

Customer Service Clerk

• Run end of day reports and process billing receipts

• Folding letters, sending out mail, phone customers to gather information

• Process invoices, data entry, collect and store info into Microsoft Excel

Baton Rouge City Court, Baton Rouge, LA Jan 2010 – Dec 2011

Accounting Student Intern

• Keeping track of files and tickets

• Handling payments through the mail and setting up payment plans

• Customer service, face to face and over the phone

• Handling confidential records, data entry, run errands for the office

Baton Rouge River Center, Baton Rouge, LA Feb 2011 – Dec 2011

Catering/Food and Beverage

• Cashier, handling money, recording inventory

• Catering parties and ballroom events

• Selling inventory

Lowes Home Improvement, Lake Charles, LA May 2008 – July 2008

Customer Service Associate

• Face to face customer service, sales

• Restock Freight, Create special orders for contractors

• Maintain a neat and organized department

HONORS

TOPS Scholarship, Deans List

SKILLS

Proficient with Microsoft Office, Hard Worker

Reliable, Success Driven, and Goal Oriented

REFERENCE

Available Upon Request

Contact this candidate