Customer Service Manager

KENNETH HOLSWORTH

EXPERIENCE

****-******* ***** ***. ********, WY

Mechanic 2

I am the lead mechanic on weekend shift and if my supervisor is absent then I become the standing leader I am also responsible for rolling stock, sorter, and building maintenance along with certain paperwork.

I was also on the safety committee 2 different times during my employment and I have been on a shift that is over 2000 days’ incident free.

I am Crown, Battery Handling Systems, Ottawa, Raymond, Dematic systems, 70 E, Auto Tech certification, and Auto Technology Associates Degree.

2005-2006 Valero Inc. Cheyenne, WY

Assistant Manager

I handled all the Subway business from hiring, ordering, inventory, scheduling to customer service as a sandwich artist.

In my first 90 days as a Certified Subway Manager, I obtained the only perfect inspection of a Subway in the nation that was on the verge of being closed for three failed inspections.

2004-2005 Target Inc. Cheyenne, WY

Backroom Logistics Team Member

I have worked in many different capacities at Target from the planogram team to food court service.

In six short months, I was approved for a specialist position.

2004-2004 Subway Inc. Rapid City, SD

Assistant Manager

I started as a sandwich artiest and moved up to assistant in just a couple of months.

I opened and closed the store, handled money, deposits, inventory, and efficient customer service.

2001-2002 MRSI Cheyenne, WY

Group Home Supervisor

I started as a regular group home worker and within a few months, I was able to work my way to supervisor of a home.

Daily, I handled the money, deposits, withdraws, and general paperwork of the house and clients.

1999–2001 Schwans Inc. Cheyenne, WY

Route Builder

I got my CDL and built, expanded, organized, and mapped out routes for the route managers to increase sales and efficiency.

I handled money, deposits, and general paperwork for the routes that I ran and built with impeccable accuracy, efficiency, creativity, and customer service.

EDUCATION

2008-2012 Laramie County Community College Cheyenne, WY

Associates Degree of Applied Science in Automotive Technology

I completed all needed courses and extra classes to obtain my degree and Certification in Automotive Technology.

1991-1995 Rapid City Central High School Rapid City, SD

High School Diploma

I completed the required classes for my diploma, along with taking some business college classes.

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