Management Maintenance

Jeff Brigmond

*** **** ******* ******* ***. ***, Irving, TX 75039

Cell: 704-***-**** . **********@*****.***

http://www.linkedin.com/pub/jeff-brigmond/15/884/760/[pic]

Maintenance Director

. Willing to travel and relocate .

Self-motivated, peak performing professional with over 15 year's

progressive supervisory experience in all phases of the multi family

industry. Effective problem solver who enjoys the challenge of achieving

goals and accomplishing objectives; career history of consistent

advancement based on achievements and motivational tactics. Reputation for

taking technical, complex projects from inception to completion. Ability to

streamline procedures that improve safety levels, productivity, and control

costs through expertise in:

. Capital Improvements & Exterior Rehabs

. Budgeting & Finance

. Safety & Compliance Management

. Vendor Management

. Preventative Management

. Organizational & Time Management

. Production Planning & Scheduling

. Troubleshooting

. Team Building & Leadership

. Due diligence for property acquisitions.

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Professional Experience

Ginkgo Residential

2001 to 2013

Charlotte, NC

Regional Service Director for Western Division / Regional Service Manager /

Maintenance Supervisor

Fast-track promotion through increasingly positions directing maintenance

and project planning for a publicly listed REIT management services

company. Directed and coordinated maintenance personnel to assure

preventative implementation and maintenance and complete within budget.

. In October 2007, I was promoted to Western Regional Service Director,

which includes travel to all 37 western fee managed properties.

Responsible for arranging all construction, vendor agreements and

contracts along with overseeing a staff of two Regional Service

Managers, one Roaming Maintenance Service Manager, thirty seven

Service Managers, Service Technicians and Groundskeepers.

. Coordinate and inspect, operate and maintain the heating, cooling and

ventilation systems.

. Coordinate renovations of existing apartments.

. Coordinate and inspect major contract work on the electrical,

plumbing, mechanical and other related systems in all regional

locations.

. Develop, implement, and monitor the effectiveness of programs to

control operating expenses, improve customer satisfaction, and manage

team members.

. Participate and contribute to the creation and implementation of

policies and procedures.

. Coordinate remediation of fire damaged units, from board up to

obtaining CO's.

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. Proxy for Vice President, Property Operations when the Vice President

is not available to represent the region on issues related to

maintenance operations within the region.

. Resolve employee relation issues and provide developmental support to

subordinates via coaching, counseling, and training. Identify

succession candidates and design career development plans as

appropriate.

. Manage projects for assigned portfolios directly and/or provide

direction and support to Portfolio Directors to ensure projects are

completed on time and within budget. Provide support for annual

planning and budgeting process.

. Establish policy regarding disaster recovery process, and ensure

proper communication and compliance across teams.

. Participate and contribute to the preparation of the annual operating

budgets as well as periodic re-forecasting of the operating budgets

during the course of the year with emphasis placed on budget

categories related to maintenance and non-routine project management.

. Ensure relevant sections of budget preparation, submission, and

presentation are delivered in accordance with established timelines.

. Represent maintenance operations on capital improvement project teams

for both renovation and new apartment communities.

. Lead continuous improvement efforts within area of responsibility to

identify and implement initiatives to improve business operations.

. Manage the communication of information top down and bottom up to

ensure that senior management, regional, and on-site associates are

aware maintenance operations issues.

. Implement or direct the implementation of all applicable policies and

procedures and ensure compliance as needed.

. Assist with interviewing, hiring and staffing of service team members

as needed.

. Ensure compliance with all federal, state, and local laws applicable

to the field of maintenance operations. Represented company in legal

matters when local counsel was not needed.

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Fieldwood Management

1998-2001

Charlotte, NC

. Supervise and assign the work of maintenance employees, housekeeping

and all outside vendors.

. Complete punch out of new apartments after construction was completed.

. Determine material, equipment, and supplies to be used.

. Keep time cards and other routine records.

. Coordinate and inspect, operate and maintain the heating, cooling and

ventilation systems.

. Manage daily operations to insure onsite staff completes work

assignments and taken care of residence.

. Coordinate and implement preventive maintenance program.

. Manage budget requirements through review and adjustments.

. Provide training to service teams.

Royal American Management

1997 to 1998

Orlando, FL

. Service Manager duties for a 90 unit property under construction in

Kannapolis NC

. Service Tech in Orlando FL responsible for all aspects of maintenance

repairs and make ready process.

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Trade Mark Construction

1996 to 1997

Orlando, FL

. New construction of single family homes.

. Blue print reading and layout of framing per plans.

. Complete framing, setting trusses, installing roof decking and

installing engineering per blue prints for truss systems.

. Manage carpentry punch out to ensure job completion to plan

specifications.

Pool Aid

1991 to 1996

Orlando, FL

. Perform installation of new tile, cooping, pumps and filter systems.

. Prepare pool surface for application of new coating materials

including cleaning and balancing of chemicals to ensure sanitary

conditions for swimming safety.

. Oversee and perform all remodeling of swimming pools and spas.

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Education, Skills and Training

. 15 years in the field of maintenance operations, property management,

the building services industry, operations capacity and seven years of

progressive responsibility in a management/leadership capacity

including but limited to managing capital improvement projects,

inventory management, logistics management, budget management, and

human resources management.

. New construction experience including lease-up.

. Ability to effectively manage the maintenance operations for a large

portfolio of communities with a demonstrated history of addressing

management issues in such areas as financial performance (expense

controls), customer service, effective communications, team building,

inventory management, and negotiations.

. Taught segments of CAMT course.

. Perform quarterly service training for service team.

. Demonstrate ability to create and deliver group presentations on

property related subject matter and to write reports in a clear,

concise form.

. Ability to perform Microsoft Office applications such as word,

outlook, excel and presentations.

. Excellent communication skills, both verbal and written.

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Certifications and Affiliations

CFC Universal Certification

. Pool Operator Certification

. Dallas Apartment Association, Tarrant County Apartment Association,

National Apartment Association

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