Customer Service Sales Representative

MARGARET CHAVARRIA

***** ****** ****, ** *****

Ph 786-***-**** / *************@*****.***

OBJECTIVE

Seeking for a position that will allow me to utilize and expand my leadership,

organization and management skills, emphasize my strengths and achievement, while

providing challenges and the opportunity to gain valuable experience in a professional

environment.

EXPERIENCE

06/2011- 12/2012 Aerocav International, Inc. Miami, Florida

Operations Manager

Researching and planning the most appropriate route for a shipment; negotiating rates with

ocean, airlines, steamship lines, manage client accounts, billing, arranging appropriate

packing, delivery and warehousing of goods at their final destination; nego tiating contracts,

transportation and handling costs; obtaining, checking and preparing documentation to

meet customs and insurance requirements, packing specifications, and compliance with

overseas countries’ regulations and fiscal regimes; Offering consolidation services by air, sea

and road, preparing customs clearance, coordinate deliveries, customs examination. Customs

electronic filling, ISF 10+2, (SED’s), Bill of Landing, AWB.

01/2007-05/2011 OceanAir Logistics, Inc. Miami, Florida

Traffic/Logistics CSR

Customer assistance on international freight forwarding and logistics, freight booking, quote,

import/export documentation and billing. Customs clearance, coordinate deliveries, customs

electronic filling, Bill of Landing, Air waybills, vehicle validations.

07/2004-12/2005 Doctor Diabetic Supply, Inc. Miami, Florida

Sales Representative

Provided outstanding customer service and communication skills, clerical, call center, data

entry & demonstrated excellent sales skills in order to meet all sales quotas. Efficiently

worked in a fast paced and stressful environment

EDUCATION

Miami Dade Community college Miami, Florida

2 years college / Business Administration

Graduated from Coral Gables Senior High Miami, Florida

High School Diploma / July 2001

SKILLS

* Fluent in English and Spanish. I am a self-motivated individual, oriented and detail person

* Highly knowledgeable in Oasis, Magaya, Microsoft Word, Outlook, Excel and power point

* Great people skills, team player and I believe customer service is a MUST!

References upon request!

Contact this candidate