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Human Resources Customer Service

Location:
Pickering, ON, L1V 6L8, Canada
Posted:
March 29, 2013

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Resume:

Emmanuel Phillip Celestine

647-***-****

***.**************@*******.***

SUMMARY OF SKILLS

Excellent interpersonal skills

Highly motivated and committed to delivering top quality customer service

Capable of working in a challenging environment under minimum or no supervision.

Excellent team member

Adapt easily to new environments

Reliable and punctual

Always willing to take the initiative

Able to organize and manage tasks to meet deadlines

KNOWLEDGE AND ABILITIES

Knowledge of the policies and practices associated to Human Resources Management.

Assisted in interviewing and evaluating candidates for positions

Knowledge of computer fundamentals, business principles and management, marketing and sales, human resources management, word processing software, scheduling software, spreadsheets software (Advanced Excel), English and communication skills, presentation skills and software, database software, business mathematics, accounting fundamentals, computerized accounting including, Simply Accounting, Access, and QuickBooks.

Career development and client services, accounting 1, accounting 2, payroll and payroll software, ACCPAC software, payroll level 1 and payroll level 2.

Strong written and verbal communications skills.

Demonstrated effective interpersonal skills.

Recently demonstrated supervisory and management skills

Ability to lead by example.

Ability to establish and maintain effective working relationships with subordinates, peers, outside contractors and all levels of management personnel.

Demonstrated ability to plan and organize work, established priorities, meet deadlines, implement sound decisions and develop solutions to problems.

Ability to work in a team environment and facilitate cooperation.

Emmanuel Phillip Celestine

647-***-****

***.**************@*******.***

JOB EXPERIENCE

CAREFOR HEALTH AND COMMUNITY SERVICES 2012

Human Resources Assistant (151 hrs)

Recruiting

Manipulated data

Performance appraisals

Ran reports

Screened resumes

Posted jobs

Performed Reference Check

Organized files

Performed Interviews

Mailing

Filing

THE GLEBE CENTRE 2009-2012

Environmental Service Staff

Knowledge and practices associated with Laundry, Maintenance and Housekeeping

Sorting personal laundry

Washing and drying laundry

Packing and organizing laundry carts

Delivering personal laundry carts to various floors

Keeping the laundry organize

Housekeeping on various floors

N.W.T LTD

Warehouse Assistant/ Dispatcher 2008-2009

Order picking

Dispatching goods to various branches over the island

Keeping the warehouse organize

Verify quality and quantity of products that are being shipped

Emmanuel Phillip Celestine

647-***-****

***.**************@*******.***

THE PRESIDENT’S HOUSE

Service Supervisor 2008-2009

In charge of supervising over service personnel Making sure everything is done the way the way the President of Trinidad and Tobago wants it

Also includes serving of food and beverages.

CUISINE ABSOLUT LTD

Assistant Manager/Cuisine Absolut Director 2007-2009

In charge of supervising over service personnel

Transporting food and equipment to functions

implement new procedures

Establish work priorities

Preparing for functions includes serving food and beverages.

RICHARD’S HIGH FASHION

Sales 2006-2007

In Charge of Handling Cash

Selling clothes and other small accessories in a clothing store

Performing cash transactions

KAPOK HOTEL

Service personnel 2005-2006

Room Service Attendant

Serving food, drinks and desserts to customers.

Preparing rooms for board meetings and other functions e.g. weddings, dinner, birthday parties and anniversary parties

KATERSERV LTD

Service personnel 2005

Serving food drinks and desserts to costumer

Packing and organizing snacks for airplanes

Catering service for BWIA airline

Emmanuel Phillip Celestine

647-***-****

***.**************@*******.***

QUEENSWAY LTD

Assistant Warehouse Manager/Team Leader/Dispatcher/Shipping Supervisor.

2001 –2005

Training Staff

Order Picking

In charge of exporting cloth and household items to other Caribbean countries

In charge of Handling Cash

Assist in managing the warehouse

Dispatching goods to various Queensway Ltd. Retail stores/branches

Supervising 15 to 25 workers on a day to day bases

Verify quality and quantity of products that are being shipped

Provide assistance and solve problems by interfacing directly with customers

Customer Sercive

Keeping the warehouse organize

CERTIFICATES

Business Management Diploma (HERZING COLLEGE)

Critical Skills for Supervisors/Team Leaders (Management Course)

Royal School of Music (Distinction)

Certificate of honor in Music

REFERENCES AVAILABLE UPON REQUEST



Contact this candidate