Customer Service Administrative Assistant
Resume:
Nicole Parnell
San Bernardino, Ca 92405
************@*****.***
Objective Seeking a position where I can utilize my administrative, computer, customer service, as well as my problem solving abilities.
Experience
11/2007-Present Pics Inventory Specialist Grand Terrace, Ca
Supervisor
Run small and mid-sized inventories
Help team members increase productivity while ensuring accuracy.
Insure customer satisfaction in all inventories
Use handheld scanner to capture each unique sku along with titan 10 key data machine.
7/2004-10/2007 Ross Dress For Less Fontana, Ca
Lead Markdown Associate
Prompt and efficient responses to customers at all times. Understands Customer Service as a number one priority and responds to Customer Service calls immediately. Handles all customer issues in a friendly and helpful way.
Takes accurate markdowns, counts and inventories as scheduled.
Cross-performs in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standard. Display friendliness, and professionalism at all times. Merchandising all items to the monthly In-Store Marketing book and maintaining merchandise/brand name familiarity within department. Assist customers,
perform daily recovery to ensure a neat, clean and organized store. Process register transactions with a sense of urgency
11/2001-12/2003 Cedric Young Group Home Riverside,Ca
Administrative Assistant
Responsibilities included but not limited to monitoring of clients, maintaining the facility in compliance with licensing regulations, conducting workshops, juvenile hall screening, court representation, interacted with various agencies, performed various administrative duties.
8/1997-12/2001 Portals House
Receptionist/General Office
Responsibilities included but not limited to answering up to 20 multiple phone lines provided information to customers, vendors and shippers regarding facility matters, entered data into computer, maintained files and confidentiality of records at all times.
Education 6/1995 Susan Miller Dorsey High School Los Angeles, Ca
General Education
1/2007 San Bernardino Valley College
Human Services
I am a hard worker, reliable, dependable, love working directly or indirectly with people, ability to work out customer problems, experienced in various computer programs.
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