Quality Assurance Staff

RENEE DAMBAKLY, RN

** ******* ******

Staten Island, NY 10309

917-***-**** (cell)

*********@*****.***

Americare CSS. Brooklyn, NY (CHHA) Sept 2006-Jan 2013

Director of Patient Services for Suffern/Westbury

Sr. Director of the Adult Care Facilities

• Liaison between Administrators/Owners (of ALPs and Adult Homes for adults with psych disorders) and Americare

• Established protocols, procedures for compliance with DOH Regulations

• Monitored documentation for Insurance Verification/Referrals, SOC, Recertifications, through Discharge for timely and accurate submission for Brooklyn, Bronx, Queens, Staten Island, Suffern and Westbury – totaling 34 facilities with approx. 32,000 monthly RN notes. Total Oversight of 1400 patients’ plan of care and coordination of services

• Created Distribution process for speedy and transmittal of directives and forms to field staff throughout all boroughs

• Instrumental in the creation and implementation of new processes for monitoring SOCs/Discharges and Recerts to ensure timely submission via custom reports in McKesson

• Hiring/Staffing of facilities with LPNs, RNs, HHAs for Med Management and In-house Supervisors and clerical staff, generators, schedulers e-PACE Insurance Trackers, Project Coordinator, Service Coordinators.

• Field Staff 95 FTE, 50 per diem RNs. In-house Staff: 22

• Created full process for a DOH-approved HHA Task Program allowing HHAs to administer meds in Adult Homes “Under Special Circumstances”, under the supervision of an RN in compliance with State’s HHA Scope of Tasks

• Monitored placement and performance of HHAs for ADLs

Director of Field Nursing – Community

• 2300 Clients in Manhattan, Bronx, Brooklyn and Queens

• Hired, Trained and oversight of Field Nurses

• Monitored compliance for timely submission of billable, accurate documentation

• Created new procedures for enhanced communication for Field Supervisors and Field Nurses with office staff

• Chaired and coordinated monthly staff meetings for our borough nurses to meet for retraining, new directives, updates and morale building.

Director of the Adult Care Facilities

• Hiring/Training: coordinated ACF-specific Staff Education for manor RNs ensuring uniformity

• Created and tracked notes for compliance with DOH Regulations

• Oversight of 70 full time, 35 per diem nurses in four boroughs

• Worked closely with Manor Administrators/Owners regarding physicians’ needs, nursing protocols, HHA tasks, education and training of staff, policies and procedures of the manor and with relation to Americare’s standards.

Metropolitan Jewish Home Care, Brooklyn, NY (CHHA) April 2006-August 2006

Coordinator of Care (COC)

• Coordinated all disciplines required for each referral based upon plan of care and disease process

• Worked closely with physical therapists, doctors and families to expedite patient’s recovery

• Supervision of HHAs

Shore View Nursing Home. Brooklyn, NY July 2004-April 2006

Inservice Coordinator

• 300-bed LTC/STR facility

• Coordinated and scheduled all staff development inservices; performed environmental rounds/audits

Renee Dambakly 917-***-****

Shore View (continued…)

• Recruit and provide initial orientation for newly-hired employees

• Developed and implemented programs designed to build competencies/awareness of resident-centered approaches to care, quality assurance, quality of life and resident rights

• Training and Competencies to meet JCAHO requirements and State Regulations

• Created/ presented to Greater NY and Albany: Disaster Preparedness grid for determining emergency evacuations based upon level of care/residents’ needs. Concept and basic template was utilized throughout New York.

Staten Island Care Center, Staten Island, NY July 2003-July 2004

Director of Staff Development

• Developed training classes for clinical techniques; competencies and tracking of new hires

• Provided mandatory inservices to all staff; performed environmental rounds

• Hired and maintained HR Compliance Documentation

St. Elizabeth-Ann Nursing Home, Staten Island, NY March 2004-April 2008

RN Supervisor

• 300-bed LTC/STR facility servicing ETOH, drug-dependent, AIDs/HIV population

• Supervised two buildings: Neurobehavioral Units (72 patients) and Main Bldg: 300 beds

• Responsible for staffing nurses, CNAs and Behavioral Specialists (B-Specs)

• Triage of all emergencies, injuries and accidents

Eger Healthcare and Rehabilitation Center, Staten Island, NY June 2000-July 2004

Supervisor

• 375-bed LTC/STR facility

• All shifts, per diem – responsible for full house staffing, accident/incidents, critical events and triage/IV starts

• Inservice of staff as needed

• Assisted with preparation for State surveys

Clinical Unit Manager

• Scheduled and supervised LPNs/CNAs on a 42-bed Rehabilitation Unit

• Admissions, Discharges, daily ongoing assessments and CCP meetings; full coordination of care with professionals.

NYC Board of Education @ PS 29, Staten Island, NY

• Emergency First Aid for 680 students, ages 5-13; student/family teaching for diabetes, ADHA, seizures, head lice, Lyme Disease; followed their growth, weight, hearing and vision

Beth Israel Medical Center, Brooklyn, NY April 1998-April 1999

Med-Surg and Vents RN, part time, med-surg

Cornell Medical Center, New York, NY April 1997-April 1998

Med-Surg and Vents RN, per diem, 12-hr night shift

Staten Island University Hospital ospH, Staten Island, NY Oct 1994-Dec 1995

Med-Surg and Peritoneal Dialysis RN

Education: College of Staten Island: Deans List 1991-1994, Cum Laude; Recipient of Six Scholarship Awards

J. Rankin Foundation, Gasparis Nursing, Soroptomist Int’l, CSI Presidential and Lambda

NY RN LICENSE NO. 465525

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