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Sales Customer Service

Location:
London, United Kingdom
Posted:
March 29, 2013

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Resume:

Cheryl Harrison

*** ****** ******, ******, **** *PR

020*-***-**** or 079**-******

abqxpa@r.postjobfree.com

British

Full driving licence

Business Monitor International-Receptionist/Facilities Administrator-Temp

June 2012-December 2012

. Manning switchboard

. Allocating meeting rooms-ordering catering

. Inputting invoices

. Booking couriers

. Overseas travel

. Providing administrative support to the FM Manager

. Allocating post

. Arranging proofs for business card

. Updating all Facilities bibles and writing new procedures

. Booking contractors to carry out light works

Aston Matthews Ltd - Receptionist

May 2009 - June 2012

. Manning switchboard

. Allocating sales calls and emails to sales team

. Managing catalogue database and sending out of sales literature

. Meet and greet visitors

. Manage courier services in and out of the business

. Dealing with PR enquiries

. Post room duties

. Stationery and refreshment ordering.

Liberty International(J & S Support Services)-Facilities Administrator

October 2007 - February 2009

Administrative tasks:

. Administrating the company travel account, including chauffeurs

timesheets and petty cash.

. Review incoming invoices and action to relevant cost centres

. Providing administrative support to the 150 staff in headquarters

. Booking contractors to carry out maintenance work

. Arranging proofs for stationery and organising printing

. Responsible for departmental post.

Reception duties:

. Manning switchboard

. Meet and greet visitors

. Manage car park booking system

. Manage the meeting room booking system

. Manage courier/taxis services in and out of the business

. Ensuring meeting rooms fit for purpose e.g. laptop/projector/conference

call facilities available/liaise with restaurant for refreshments.

Security duties

. Daily health and safety checks ensuring that the building is maintained

as a safe working environment for all staff

. Key holder

. Fire warden

Amano - Sales Manager

April 1995 - July 2007

. Account Manager for all UK and Ireland sales in independent clothes

retailers

. International client liaison

. Developing existing wholesale accounts and building a portfolio of new

accounts

. Organising and running company presence at international trade and retail

shows (including stand design)

. Direct telephone orders from mail order and customer service

. Database entry of orders and invoicing

. Credit control

. Travel co-ordinator for employees Responsible for show room

presentation.

. Sourcing clothing for Amano retail outlet

. Gifts and accessories for mail order catalogue and website

. Negotiation of prices on products and ensuring delivery deadlines.

. Sourcing and liaising with overseas suppliers

. Liaising with designers in range planning with own label products of

knitwear and wovens.

Gold's Gym - Receptionist and Membership Sales

June 1993 - February 1995

Generating new leads from local area, selling new memberships, retaining

current members, membership enquiries, customer service.

Passenger - Sales Consultant

June 1992 - May 1993

Sales, stock control, in-store display, key holder, supervisory role on

staff rotas.

Burberry - Sales Consultant

June 1990 - May 1992

Sales, stock control, in-store display.

Crimpers - Receptionist

June 1987 - May 1990

Organising daily diary for stylists and booking in appointments, cashing

up, key holder, organising displaying of merchandise in reception area,

answering all calls.

Scissors - Manager

November 1985 - May 1987

Organising daily dairy for stylists, given initial consultations, stock

ordering, cashing up, key holder, staff rotas, general upkeep of salon.

EXPERTISE Expertise

. Microsoft Office - Word, Excel, Outlook

. Cisco and Avaya switchboard.

. First Aid Certificate (St John's Ambulance)

Education

. O Levels - Art, English Literature

. CSEs - English Language, Mathematics, History, European Studies, Domestic

Science,Geography.



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