Jeffrey S. Parkman
Churchville, NY 14428
C - 585-***-****
H - 585-***-****
*******@*********.**.***
EDUCATION
. B.S. in Business Management 5/94 Rochester Institute of Technology
. A.S. in Liberal Arts 5/86 Genesee Community College
KEY COMPETENCIES
. Successful management of teams of technical professionals
. Focus on continually exceeding Corporate Goals and Objectives by
defining and communicating the Mission and Vision of the department
and the company
. Encourage development of the team and individual performers through
coaching, training, and goal development
. Perform regular employee performance appraisals with emphasis on
improvement
. Assist in constructing Employee Development Plans
. Review vendor relationships to ensure necessity, compatibility, and
compliance with corporate objectives
. Engage in projects and strategy planning sessions to ensure timeline
adherence and budgetary compliance
EMPLOYMENT HISTORY
. Iberdrola USA
2012-Present Operations Technology Project Manager
Act as interface between Op-Tech Engineering and Op-Tech
Operations to manage all Op-Tech projects at substations
throughout the RG&E and NYSEG regions.
. RCI/Frontier/Global Crossing/Level 3 - Rochester, NY
o 1999-2012 Senior Field Operations Manager
. Manage a 1000+ mile fiber optic network within the
Northeast and Eastern Canada.
. Manage a team of technical professionals in two countries
responsible for all installation and maintenance activities
on the network.
. Review Technical Data Packages and Work Packages to ensure
the specification requirements are consistent with desired
outcomes
. Maintain multi-million dollar budget for 50+ POP & ROW POP
locations.
. Perform risk assessments to ensure proper network safeguard
guidelines are adhered to.
. Inspect and evaluate contractor performance to ensure
compliance on all quality system elements.
. Perform workforce scheduling, overtime control, procurement
approval, training, vendor management, cost of access
assessment, order management, & vehicle maintenance.
. Maintain communications with management, engineering,
service delivery, and customers to resolve issues prior to
customer acceptance.
. Ensure network survivability of all infrastructure
platforms, including DC plant, generator, & fire
suppression
o 1993-1999 Field Operations Technician
. Install & maintain microwave radio equipment
. Install & maintain fiber optic equipment
. Review contractor process controls to ensure technical
requirements have been met
. Test and turn up DS0, DS1, DS3, & OCn, equipment
. Maintain & provision DCS, VoIP, TDM, & multiplexing
equipment.
o 1985-1993 Network Control Center Technician
. Monitor & troubleshoot network elements including DEX 600,
DACS, microwave and fiber optic nodes.
. Monitor & troubleshoot cellular telephone network nodes.
REFERENCES
Kevin Many - Director, Field Operations - East Coast, Global Crossing
Comm.
Supervisor
*****.****@***.**.***
Chuck Colbert - Director, Global Network Operations, Level 3
Communications
Work associate (Director of Level 3 NOC)
*****.*******@******.***
Dave Barniak - Director, Business Operations, Level 3 Communications
Work associate
*****.*******@******.***
Chris Brower - Director, Field Operations - N England, Level 3
Communications
Supervisor
*****.******@******.***
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