Manager Engineer
Resume:
CURRICULUM VITAE
Karthik Shiv Kumar P M
# **, *** *****, *********** *****
Maruthi Sevanagar Post
Bengaluru – 560 033. India
Tel : 080-********/988*******
Email: ************@*****.***
Objective:
To seek a responsible position where I can utilize my skills and education to play a part
in company strategy, while still allowing ample hands on use of my skills in an
environment that promotes continual upgrading of knowledge and certification, with
strong opportunity for advancement within the company while contributing to the
benefit of the company.
Education Qualification:
Bachelor of Electronics and Communication Engineering (ECE).
COURS AGGREGAT
INSTITUTION BOARD/UNIVERSITY
E E
CMR Institute Of
B.E. VTU
Technology 62.00%
(2009) Belgaum
Bengaluru
XII St. John’s High School 62.00%
(2005) Bengaluru
I.S.E
New Delhi
I.S.C.E.
X St. John’s High School
74.00%
(2003) Bengaluru New Delhi
Professional Qualification:
CCNA :Cisco Certified Network Associate (CISCO ID: CSCO12088369)
•
CCNA (Voice) :Cisco Certified Network Associate (CISCO ID: CSCO12088369)
•
CCNP (Voice) :Cisco Certified Network Professional (CISCO ID: CSCO12088369)
•
ITIL V3 : Information Technology Infrastructure Library
•
(Certificate No. 1202#311605940)
Technical Skills:
Routers (Cisco ISR 2800, 2900, 3900, 7200, 1800, 2600, 3600, 2500)
Cisco Switches (3560, 3550, 4500, 6500, 2900)
Unified Communication (CUCM 7x, 8.X, CUPS 8.x, CISCO Unity7.x, 8.x, VOIP gateways,
E1/T1)
Routing protocols:
Implementation of Routing protocols such as RIP v1, RIP v2, Interior Gateway Routing
•
Protocol (IGRP), Enhanced Interior Gateway Routing protocol (EIGRP), Open Shortest
Path First (OSPF), IPV6 routing protocols . Controlling network traffic Access List,
DHCP and DNS.
VoIP Protocols:
H.323, MGCP, SIP, SCCP, Unified Border Element, Gateways, Gatekeepers, MGCP
•
Fallback, SRST Fallback.
Voice
Applications:
Installation of CUCM, UNITY and Presence, Deployed Voice Gateways, experience
•
of configuring E1/T1 connections, Mobility, Device Mobility, troubleshooting VOIP
deployment of IP Phones, gateways etc.
Monitoring Tools:
HP OpenView.
•
Ticketing Tools:
HPSC
•
PVCS Tracker
•
Voice Over IP:
Design & Implementation of Networks using TCP/IP.
•
Cisco Call Manger 7.X, 8.X series.
•
Configuration of Call Manager Express (CME) on 2800 and 3640 series
•
Routers
Configuration of Voice Interfaces like FXS, FXO ports.
•
Configuration of Music on Hold (MOH) Resources and Trans coder Resources.
•
Deployment of Cisco IP Phones Series: 6941, 7910, 7940, 7960, 7961, 7970.
•
Configuring Call manger features such as: Meet Me, Call Back, Intercom, Call
•
Park.
Configuration of Call signalling protocols on Voice Gateways H.323, MGCP and
•
SCCP.
Configuration of DNS, DHCP, Access List.
•
Configuration of End User Accounts on Call Manager.
•
Configuring Routing protocols RIP, EIGRP, OSPF.
•
Configuration of Extension, Device Mobility.
•
Implementing SRST and MGCP Fallback.
•
Professional Experience:
: Smartech Electronics (P) Ltd
Company
: Software Engineer
Designation
: Bengaluru, Karnataka
Location
: Sept 2009 – Dec 2010
Duration
Job Profile : Designing, Coding & Debugging applications in C ++ with
SQL in the background
Support, Maintenance & Document software functionality
Professional Experience:
Company : Voip Academy
Designation : Unified Communications Engineer
Location : Bengaluru, India
Duration : Feb 2011 – Till Date
Job Profile:
Designing UC Solution based on Cisco UC products
•
Design and Deployment of Cisco Communication Manager.
•
Design and implementation of Cisco Call manager Express.
•
Configuring H323, SIP and MGCP Voice gateways and End to end implementation of
•
Unified communication infrastructure for multi location.
Configuration of ISP SIP trunks.
•
Configure VOIP dial peers, Route patterns, route lists, Hunt Lists, Translation patterns,
•
Inter cluster trunks, SRST,
Configure IP phone services and Call admission control with Gatekeeper.
•
Providing end user Support for IPT.
•
Remotely monitoring client servers and networks.
•
Troubleshooting IPT related issues.
•
Basic IPCC knowledge – Adding New Agent and Scripting.
•
Major Capabilities:
Self n quick learner.
Good inter personal skill.
Good Communication Power.
Good Team Player.
Personal Details:
Full Name : Karthik Shiv Kumar P M
Fathers Name : Mohan P V
Date of Birth : 03 Mar 1987
Marital Status : Single
Nationality : Indian
Passport No. : K3231764
Languages Known : English, Kannada, Telugu, Tamil and Hindi.
Hobbies : Travelling, Socializing, Trekking, Gaming, Gadgets, Theatre.
Strength : Finish work in time limit & adapt to any environment.
I hereby declare that the information provided above is true to the best of my
knowledge and belief.
Place : Bengaluru
Date : 24th March 2013 (Karthik Shiv Kumar P M)
Contact this candidate