Manager Assistant

amber heenan experience

239-***-**** **********@*****.******.*** Travel Experts Owner

Paradise

November 2010-present Fort Myers, Florida

Website design from conception to live site in accordance to web

standards

Social Media campaigns concepts and development

Understanding and implementation of eMarketing strategies

Banner and ad development and advertising utilizing Google

Adwords and Facebook Ads

Brand Development and identity suites

Tiffany and Company Assistant Manager

September 2011-present Naples, Florida

Develop a Client Development strategy -retail and trade- for TR

clients, clients and prospects.

Develop and manage TR Events in NY and Miami as well as country of

origin events. Strengthen relationship with NY, Miami and other key

tourist destinations where our top TR clients shop.

Manage current/potential databases and systems, and potential

upgrades to support platform

education and proficiencies Capture Return on Investment financials for all CRM outreach, gifting,

Virginia Polytechnic Institute donations and events

Blacksburg, Virginia Provide effective coaching and feedback around performance to

Bachelors in Business Information Technology maintain a 90% GFK Customer Satisfaction index

Extensive data analysis, tracking, and documentation to identify

Microsoft Certification 2009 current inventory trends and requests

Adobe Photoshop and Pagemaker, Best Buy Assistant Manager

Dreamweaver, Illustrator, AutoCAD, July 2007-February 2011

Wordpress, Generate and manage model s that are predictive of future purchases

Use statistical analysis and modeling to guide creative content and

SEO, HTML, CSS, Flash, PC and Mac OS optimize communication cadence

HTML, XML and SQL Develop an understanding of Best Buy systems and how CRM

platforms connect into those systems

Planning and managing the merchandising, replenishment, product

unique skills inventory, and loss prevention activities, at the individual store level to

maximize inventory shrink controls

Passionate about the latest advertising and

Delivered a reduction in shrink from .54% to .39% in 2009, and under

industry trends

budget at .35% in 2010

Ability to analyze and research the product to Increase of vender support to 18% YoY in 2008, and 23% in 2009

find locations of the target audience Decreased EOL charges by 31% YoY in 2009

Familiar with the search engine optimization Full P&L accountability of a $50+ mil lion dollar business including

and ranking procedures on the internet ownership of sales performance, operational efficiency, and process

management

Presentation and interpretation skills

NOP performance of over 120% in 2009 and 2010

Excellent written and verbal communication

Lead a team of 100+ associates and create a culture where everyone

Organized and detail-oriented

is invited to contribute their unique ideas and collaborate to grow the

business

Develop partnerships with local community organizations tha t

enable the employees and the business to build trust and authentic

relationships

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