HANY DIEF, MBA, PMP

** *** ******, ****** ***** Margarita, California 92688

949-***-****

abqxl2@r.postjobfree.com

QUALIFICATIONS PROFILE

Seasoned and goal-driven professional, with superior record of steady career progression; combined with MBA knowledge and progressive experience in project management and telecommunication engineering. Possess stellar reputation for implementing effective strategies that optimize business processes, elevate efficiency, and improve quality while significantly reducing cost. Demonstrate keen expertise in delivering simultaneous, large-scale, and mission-critical projects within the constraints of scope, quality, time, and cost. Hands-on manager with remarkable abilities in leading, mentoring, and coordinating cross-functional teams to provide innovative technical solutions and ensure total customer satisfaction. Recognized for proven effectiveness to multitask in fiercely competitive, multi-platform, and fast-paced environment.

CORE STRENGTHS

- Business Analysis, Research, and Development - Continuous Performance/Process Improvement Scrum and Agile

- Project, Time Management and Prioritization - Superior Presentation and Negotiation Expertise

- Outstanding Vendor and Customer Relations

- Leadership, Training, and Team Building

- Strong Organizational and Interpersonal Skill - Budget Implementation and Cost Control

- Quality Assurance and Regulatory Compliance

- Conflict Resolution and Decision-Making

EMPLOYMENT HISTORY

CELL BUSINESS EQUIPMENT (CBE) - IRVINE, CA

Project Manager and Business Analyst Mar 2011–Present

Exhibit superior talents to restructure the Software and Networking Department and the Supplies and Parts Warehouse Department for a period of 24 months. Determine weak points of Software and Networking Department and evaluated supplies and parts warehouse performance of the Supplies and Parts Warehouse Department. Ensure that all software and network contracts are fulfilled, recorded, and scanned in the system. Closely monitor inventory including usage and demand of supplies in order to control purchasing.

Notable Achievements:

- Initiated the development and implementation of improvement plan, including remote fleet meter reading, to address departmental weaknesses

- Automated the software licensing tools and incorporated new contract expiration alert and renewal system using SalesForce.com

- Communicating, Ordering and receiving orders from a list of vendors including Canon, Sharp, Ricoh, Panasonic, Katun, MSE and much more

- Significantly reduced overstock and back order occurrences and improved flexibility and speed of work by employing standard inventory control & project methodology including scrum & agile

- Skillfully leveraged stock & inventory efficiency by up to 28% for general stock plus 43% for PM stock and pricing, while maintaining mandatory stock, shipping volume, and accuracy

- Amplified print management revenue by 18% by displaying exemplary performance and dedication

FASTCALL AND FASTBUS - ALEXANDRIA, EGYPT

Business Analyst, Developer and Project Manager Dec 2006–Feb 2011

Carried out strategic planning and oversaw the preparation of Strength, Weakness, Opportunities, Threats (SWOT) analysis. Conceptualized short- and long-term strategic plans for the development of marketing plans and integration of new technology and CRM automation tools, which was later approved by the CFO, CEO and the board of directors. Structured and realigned time and cost management techniques, ensuring corporate goals fulfillment.

Notable Achievements:

- Entrusted to create innovative plans for each department including corrective actions for improvement

- Drove all efforts to meet all project goals considering project constrains such as date, time, risk, and budget

- Conducted various comprehensive research to implement new technologies and enhance products and services utilizing: Global Positioning System (GPS), Automatic Vehicle Locator (AVL), and Real Time Passenger Information System (RTPI) in day-to-day business operations

- Utilized strong negotiation skills in ROQ “Request of Quotation”, dealing offers and prices with vendors and suppliers

NASCO (MOTOROLA AUTHORIZED DISTRIBUTER) - RIYADH, SAUDI ARABIA

Communication System Engineer–Project and Proposals Department Dec 2002–Sep 2006

Directed and coordinated the initiation, planning, execution, monitoring, controlling, and closing of Riyadh Airport to AB MPT 1327 System project. Simultaneously managed all phases of project survey and installation for more than 20 projects. Employed new products, including AVL, Frequency hopping, surveillance 2-way radio, hand watch 2-way radio, and VSAT, to solicit business with new agencies.

Notable Achievements:

- Rose from rank and promoted to communication system engineer in Project and Proposals Department by displaying high degree of personal commitment and dedication

- Initially hired as a Communication Field Engineer and implemented the following:

- DOT Central Smart Zone and Microwave system installation

- DOT West Microwave upgrade and subcontractor supervision

- Played a vital role in preparing approximately 70 Smart Zone bid proposals including pricing and ordering from vendors as Motorola, Fylde and Zetron

- Demonstrated proficiency in Fylde and Zetron products and designed approximately 12 MPT 1327 systems in collaboration with the suppliers and customers

- Appointed to prepare up to 20 million Saudi Riyal tenders value

ADVANCED TELECOM SYSTEM (ATS) - RIYADH, SAUDI ARABIA

Communication Engineer–Team Leader Mar 2002–Dec 2002

Applied dynamic leadership talents to public switching telephone network (PSTN) and subscriber radio system (SRS) microwave projects installation and operation. Primarily held responsible for testing network communication links.

Notable Achievements:

- Took full management accountability for representative inspection, including obtaining approval for all stages; claiming due payments to the (STC); and following it up until approval and payment

- Set strategic direction on all aspects of site preparation, commissioning, and operation

- Presided over the GSM shelter preparation before delivery to customer (STC) as per customers’ requirements

- Expertly managed the 2 phases of SRS project, 2 main exchanges, and 24 site

- Accomplished on-site installation, link test, and operations four weeks ahead of scheduled date

EDUCATION & CREDENTIALS

MASTER OF BUSINESS ADMINISTRATION (MBA) IN PROJECT MANAGEMENT, GPA: 3.94: DEC 2009

- Aspen University, Denver CO USA

BACHELOR OF SCIENCE (B.SC.) IN COMMUNICATION AND ELECTRONICS ENGINEERING, GPA: 3.42: AUG 2000

- Arab Academy for Science and Technology, Alexandria, Egypt

Grade: A ”Excellent” with honors

Project Management Professional (PMP-251980), PMI, PMBOK 2000 (2005)

PROFESSIONAL TRAINING

Cert. Business Analysis Professional (CBAP®) - BABOK Guide V2.0 21hr/PDUs Course, Skillsoft Online

2013

Managing Projects with Microsoft Office Project 2010 (MCTS) - 14hr/PDUs Course, Skillsoft Online 2013

Agile Project Management Essentials, Skillsoft Online 2013

ITIL 2011 Edition Foundation: ITIL and the Service Lifecycle, Skillsoft Online 2013

Getting Results Without Direct Authority Persuasive Communication, Skillsoft Online 2013

Introduction to Business Analysis and Essential Competencies 92%, Skillsoft Online 2012

Communication, Presentation and Negotiation Skills Courses, Notting Hill College, Egypt 2010

Dynamics of Leadership 88%, Skillsoft Online 2009

CISCO Certified Network Associate (CCNA), New Horizon 2006

ZETRON ME Channel Partner Forum, Turkey 2004

MOTOROLA Smart-Zone System, Schaumburg, IL, USA 2004

ZETRON ME Dealer Training, United Kingdom 2004

FYLDE Microsystems MPT 1327, United Kingdom 2003

ADDITIONAL PROFICIENCY

LANGUAGES: English and Arabic

COMPUTER SKILLS: SalesForce.com MS Office Applications 2003 and 2010 : Word, Excel, PowerPoint, Outlook, and Project

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