Health Insurance Human Resource

SARAH L. MURPHY

**** ***** ****** **** **

CEDAR RAPIDS, IOWA 52411

************@*****.*** 319-***-****

OBJECTIVE: To obtain a position as a Human Resources Generalist

EDUCATION: Marquette University, Milwaukee, Wisconsin

Bachelor of Arts Degree: majors in English and Philosophy; coursework toward minor in Human Resource Management

BUSINESS/INDUSTRY COURSES:

Marquette University: Business Calculus, Business Information Systems, Economics, Human Resource Management, Organizational Behavior, Business Statistics

Health Insurance Association of America: fundamentals courses in Life and Health insurance

Kirkwood Community College: certificate in business computing

COMPUTER SKILLS:

MS Office Suite, Publisher, FrontPage, HTML, PhotoShop

WORK EXPERIENCE:

HR SPECIALIST

HACAP – Hawkeye Area Community Action Program (2007 to 2012)

Conduct new hire benefits orientations. Manage benefits enrollment processes. Administer COBRA participation. Direct worker’s compensation claims and processes. Participate in disciplinary action procedures. Administer FMLA and other leave. Manage payments to benefit carriers. Participate in payroll processing and procedures. Manage yearly open enrollment processes. Participate in interviews as needed.

CLAIMS ANALYST

Mercer Health and Benefits, Iowa City, Iowa (2007)

Review claims to determine eligibility for coverage. Ensure compliance with plan document and industry regulations.

ADMINISTRATION ACCOUNT COORDINATOR

Mercer Health and Benefits, Iowa City, Iowa (2001 to 2007)

Determine eligibility and enroll employees in benefits. Interact with insurance carriers and human resource professionals to ensure compliance with industry regulations. Maintain database of employee insurance records. Ensure accuracy of monthly invoices. Editor of department newsletter. Create various communication pieces for department. Training Task Force member.

EDITOR

Frank N. Magid Associates, Inc., Marion, Iowa (1999 to 2000)

Responsible for accuracy and consistency of media research and consultation materials. Ensure that all company documents are comprehensible, precise, and consistent with company’s style guidelines. Assist in the training of new editors.

CONTRACT ADMINISTRATION ANALYST

Aegon Insurance Group, Cedar Rapids, Iowa (1997 to 1999)

Assist agents in obtaining licensure with state insurance departments. Appoint agents to represent the company with state insurance departments. Contract life and health insurance agents with the company. Maintain database with agent contract and appointment information.

HOSPITALITY AGENT

Shilo Inn, Portland, Oregon (1996 to 1997)

Communicate hotel amenities to guests. Train new employees. Provide prompt and courteous guest service in responding to requests. Familiarize guests with local attractions and services.

PERIODICAL INFORMATION ASSISTANT

Marquette Memorial Library, Milwaukee, Wisconsin (1994 to 1996)

Manage periodical information desk. Administer use of periodicals. Direct patrons in search of information. Instruct patrons in use of library computer catalog system, microfilm, and microfiche machines.

OFFICE ASSISTANT

Hale and Lien, S.C., Milwaukee, Wisconsin (1995)

File documents at Milwaukee County and U.S. District Courthouses. Maintain order of law library and open file room. Responsible for the reorganization of the closed file room. General office duties including filing correspondence, pleadings, and discovery.

REFERENCES AVAILABLE UPON REQUEST

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