Customer Service Sales

Alycia C. Moss

***** *** ***** **********, ** ***33

313-***-**** ********@*****.***

Objective: Mental Health or Customer Service Position

Qualifications and Skills

1. Over ten years of outstanding experience in customer service

2. Highly organized and able to multitask

3. Familiar with Microsoft Word with light typing skills

4. Supervisory experience with 2-4 employees

5. Excellent problem solving skills

6. Dedicated and reliable

Employment History

1. 2010-Present File Clerk-Receptionist Art Moran Buick-Gmc, Southfield, MI

2. 2008-2010 Security Guard Private Sector, Oak Park, MI

3. 2008-2008 Customer Service General Linen Supply, Detroit, MI

4. 2007-2008 Lord and Taylor Department Store, Novi, MI

5. 2007-2007 Zales Jewelry Corp, Troy, MI

6. 2006-2007 JcPenney, Novi, MI

7. 2005-2006 Murray’s Discount Jewelers, Redford, MI

Education

2008-2013 University of Phoenix

Psychology Southfield, MI

1. Bachelors of Science in Psychology

Customer Service and Sales

1. Greeted customers and identified their needs

2. Willing and able to learn new tasks and procedures as necessary

Office Management Skills

1. Ability to answer multi-line phone system

2. Microsoft Word and PowerPoint

3. Always able to meet goals and requirements as requested

References available upon request

Contact this candidate