Manager Service

Nicole Schuld

** *. ********* **.

Lakeland, GA *1635

Phone: 229-***-****

Email: ******@*****.***

OBJECTIVE: It is my desire to find a career that is both challenging and

offers advancement opportunities that are not available to me in my current

situation. I am looking to become part of an organization that offers rapid

advancement opportunities that I can contribute to through my eagerness to

learn, teach and excel in.

QUALIFICATIONS: For the past 9 years I have been an intricate part of a

prominent dealership. My responsibilities have included, but have not been

limited to: payroll, warranty work, titles, accounts payable, accounts

receivable, audits, supervisory duties, eft's, billing clerk, warranty

cancellations, deposits, etc. I have excelled in every area, and have been

promoted quickly in every area as well. I learn very quickly and have been

a valuable team member in every new challenge I have been given. It has

also been my responsibility to assist in new hires, conduct training, and

as well as assist the Controller as needed.

EDUCATION

1990-1995 High school graduate-Echols County High

1996-1996 Some college-Valdosta Technical Institute

EMPLOYMENT

2012-2012 Office Assistant and Sales, TCI Mobility

My duties as the Office Assistant were as follows. Prepare and execute

binding contracts between customers and banks, including our selves. Build

and maintain a prosperous relationship with all clients. Be a "point

person" for our Company to handle any and all situations that may arise.

Collect monies, answer phones, manage emails, schedule demos, take in new

inventory, coordinate shipping, assist owners in any way I can.

2002-2011 Office Manager, Daytona Dodge Chrysler

My duties of an Office Manager are to manage the flow of the office.

Payroll, new car billing, make sure that problems are solved, assist

employees with the help they need to do their job as efficiently and

effectively as possible. Assisting the Controller as needed is a primary

duty as well.

1999-2002 Gary Yeomans Ford, Service Writer

My duties started as a cashier for the Service Department. Cashier

responsibilities included taking in all monies for customers picking up

their vehicles after being worked on, putting customers in and taking them

out of loaner vehicles if their vehicle was going to be in service for an

extended period of time, and to answer all incoming phone calls to the

Service Department. After a few months I was promoted to Head Cashier. As

Head Cashier my responsibilities were, new hire training and the flow of

the Cashier office. After approximately a year and a half of cashiering, a

promotion was received to Assistant Warranty Administrator. As Assistant

Warranty Administrator my duties were to assist the Warranty Administrator

with warranty claims, processing all Extended Warranty claims to outside

warranty companies, making sure that dealership got paid on the claims. In

a little less than a year I was promoted to a Service Writer. As a writer,

my duties were greeting customers in the service drive and addressing their

concerns. Duties included writing up the repair order and processing

customer concerns through the repair shop. The reason for leaving this job

was, a position became available in accounting for Daytona Dodge Chrysler.

I was encouraged to apply by one of the head Controllers from AMSI

(Automotive Management Services Inc.). My new position was that of Accounts

Payable and Title Clerk for Daytona Dodge Chrysler.

1998-1999 Accounts Receivable, Speedway Dodge Kia (dba: Daytona Dodge

Chrysler)

I started out as a cashier for the Service Department (same duties as

listed above). After approximately 6 months I received a promotion to the

accounting office to Accounts Receivable. I was responsible for sending out

statements to vendors. Receipting monies from the Service and Parts

departments. Processing deposits.

1997-1998 Appointment setter, AMSI (Automotive Management Services Inc.)

As an appointment setter I called for 4 different dealerships and set

appointments for customers that had parts on order that had come in. The

companies I called for were Grubbs Pontiac, Speedway Dodge Kia, Gary

Yeomans Ford and Nissan of Daytona. After setting appointments a report was

faxed to each dealership on a daily basis to keep them informed of the next

business day's work. The reason for leaving this job was my immediate

Supervisor felt that this job wasn't challenging enough for me, so he then

transferred me to Speedway Dodge Kia. AMSI is our Corporate company.

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