Sales Process

**** ** ***** 503-***-****

Apt ** Direct

Vancouver Wa Manny98662@yahoo.

***** ***

Manuel Vargas

Objective To find a new opportunity from which I can grow and

succeed.

Experience 2012 - Current Town & Country Chevrolet Portland,

Or

Internet Sales

Responsible for new and used car sales via

Internet/phone inquiries.

GM certified in Internet Sales Management Process.

Responsible for maintaining my CSI score at 96% on

all new vehicle sales.

Responsible to maintain less than a 2 hour average

responds time for all online inquires. Must be

available at all hours/days via net to acquire this

task.

Responsible to maintain sales at no less than 8

vehicles per month or 12% closing ratio on online

inquires.

2012 - 2012 Ron Tonkin Toyota/Scion Portland, Or

Internet Sales

Responsible for new and used vehicle sales via

Internet inquiries only.

Maintained product knowledge and certifications for

both Toyota and Scion products.

Responsible to achieve a 94% CSI over both product

lines.

Responsible for maintaining a 10% closing ratio on

new vehicle sales.

2007 - 2012 Alan Webb Autogroup Vancouver, Wa

Internet/Fleet Sales Manager

Responsible for Internet sales growth. Increase

sales floor traffic with outside advertising

products such as Craigslist, Autotrader, Cars.com,

and the use of vAuto marketing strategies.

Responsible to achieve a 94% CSI over both product

lines.

Maintained product knowledge and certifications for

both Nissan and Mitsubishi products.

Manage new and used car inventories in our CRM.

This included product descriptions, photos, and

pricing.

Manage new and used internet/phone inquiries.

Maintained a minimum 12% closing ratio on all

sales.

2005 - 2007 Tonkin Wilsonville Nissan Wilsonville,

Or

Internet Sales/Crew leader

Trained sales team. Maintained process and Nissan

certifications.

Managed my clientele along with my team's

interactions.

Sold new and pre-owned vehicles.

Able to manage multiple tasks at one time.

Highest CSI scores in the store.

Repeatedly was Top Sales.

2004 - 2005 Kelly Services/Intel Hillsboro, Or

Green badge employee

Worked in the front end etch of Fab20 and D1C.

I performed light PM's. Worked closely with

Engineering.

I was a team member of the Safety Committee.

Worked in the Command Center process. Maintained

WIP numbers to allowed tolerances.

Handled multiple tasks at one time.

Worked in a clean-room environment for 12-hour

shifts.

2003 - 2004 Ron Tonkin Nissan Portland, Or

Sales Associate

Sold new and pre-owned vehicles.

Maintained Nissan certification for sales and had

one of the highest CSI scores in the store

regularly.

1994 - 2003 Tektronix/Xerox Wilsonville, Or

Process Certifier/Admin specialist

Started in 1994 from a temp to hire position. Was

in position for one year prior to being hired for

fulltime employment.

Worked in a clean-room environment for many hours

at a time.

Performed mechanical assembly of printer internal

parts.

Performed electrical assembly of such parts in

other parts of the facility.

I was multi-trained for all process over the course

of my first 4 years of employment.

I was sought out to be a shift lead on various

teams during my first 4 years of working in a

production setting.

1998, I was promoted to my last held position of

Process Certifier.

I implemented a process to certify production staff

in all areas of the facility. This process was

developed to ensure our processes and maintain our

certification for ISO9001.

Recorded and maintain these records for process

audits.

Worked closely with management and engineering.

I was one of the members of the ICN board (item

change notification). This ensured that if a

process was to be changed I would have notification

of said process and could document changes needed

in the process and/or certification process.

Provided new employee orientation for temporary

employees. Helped as a go between shifts and

management.

Education 1990-1992 Portland Community College Portland, Or

Basic studies.

Studies many different technological areas.

Majored in business administration.

1985-1989 Benson High School Portland, Or

Basic studies.

Studies many different technological areas.

Majored my senior year as an Automotive Tech.

Skills

Windows 2007/XP

Power point/Word/Excel

DealerPeak CRM Knowledge

Grant Cardone Sales Trained

VinSolutions CRM Knowledge

vAuto Market Solutions Knowledge

ADP desking Knowledge

Knowledge of various hand tools and electronic

machinery needed in a production setting.

Contact this candidate