Medical Assistant Customer Service

Lisa Chappell •**** Jordan Valley Road•Trinity, NC 27370 •336-***-**** •****.********@*****.***

OBJECTIVE:

To obtain a position that will best utilize my certifications, educational training, up-to-date computer office skills,

and experience.

CERTIFICATIONS:

American Association of Medical Assistants

Exam: Certified Medical Assistant

Date of Certification: September 2011

EDUCATION:

Brookstone College Greensboro, NC

Major: Medical Assisting and Office Technology Program CAAHEP Accredited

Date of Graduation: February 2007

Guilford College Greensboro, NC

Major: Community Justice Studies Minor: Psychology

Date of Graduation: Will graduate May 2013

SKILLS:

• Phlebotomy • ICD-9 Coding • Medical Law and Ethics • Filing

• Specimen Collection • CPT Coding • Telephone Etiquette • Patient Histories

• Electrocardiograms • Anatomy and Physiology • MS Word • Drug Calculations

• Sterile Techniques • Pharmacology • MS Windows • Typing

• Instrument Sterilization • Medical Transcription • Accounting • CPR

• Disinfecting Procedures • Electronic Billing • Customer Service • Vital Statistics

• Universal Precautions • Medical Terminology • Internet Navigation

EXPERIENCE:

Solstas Lab Partners (2011/Present) Greensboro, NC

Title: Phlebotomist/Registered Medical Assistant

Duties: Performing phlebotomy, blood processing for pickup, customer service and entering data into computer.

Mendenhall Research Center/Graham Temp. (2010/2011) Greensboro, NC

Title: Registered Medical Assistant

Duties: Conducting clinical trials, performing phlebotomy, collecting vitals and EKG’s.

LeBauer Healthcare GI/Pulmonary (2008/2010) Greensboro, NC

Title: Registered Medical Assistant

Duties: Assisting provider with patient exams, giving injections, recording medical histories.

. Physicians for Women of Greensboro (2008/2008) Greensboro, NC

Title: Registered Medical Assistant

Duties included: Assisting provider with patient exams, taking and recording patient histories, calling in

prescriptions, floating to other areas when needed.

Laboratory Corporation of America (2007/2008) Burlington, NC

Title: Phlebotomist

Duties included: Floating to area facilities filling in when employees are on vacation or sick. I perform

phlebotomy procedures, preemployment drug screens and entering patient information into the computer.

Quest Diagnostics (1999/2006) Greensboro, NC

Title: Phlebotomist

Duties included: Opening and closing patient service center, managing a multi-line telephone system, performing

phlebotomy procedures, handling preemployment drug screens, and entering patient information into the

computer.

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