JANA SAINT SECKLER
Lynnwood, WA 98036
951-***-**** (Cell) - *********@*****.***
OBJECTIVE: Medical Front/Back Office, EKG Technician
HIGHLIGHTS OF QUALIFICATIONS
. 20+ years of administrative experience in the medical field, including
two years clinical work.
. Presently working on completing my Certified Clinical Medical
Assistant degree.
. A motivated self-starter with strong communication skills. Enjoy my
work and consistently greet customers with a smile in person or over the
telephone.
. Hospital administrative skills which include working alongside
assistant administrator with preparation for and managing all aspects of
safety committee meetings, risk management and disaster drill critiques
including taking minutes and follow-up, involved in preparation for JCAHO
surveys to ensure hospital compliance, daily interaction with department
heads, medical staff and employees.
. Ten years employed at Hoag Memorial Hospital in various departments.
. Advanced computer software skills: Microsoft Office, graphic
software, Internet.
RELEVANT PROFESSIONAL EXPERIENCE
Riverside Community Health Center, Riverside, CA
Health Services Assistant - April - June 2011
. Busy telephones, greeted patients, scheduled doctor and lab
appointments, verified insurance coverage, received co-pays.
. Filed patient medical records, helped coordinate old files to storage.
Home Care Provider
Costa Mesa, CA - 2009 to 2010
. Helped coordinate and gave hands-on care giving for mature parents.
. Provided transportation to physician and/or minor surgery
appointments.
. Ran errands, provided shopping and helped with house work.
Creekside Hospice, Las Vegas, NV
Medical Records/Receptionist - 2009
. Coordinated and filed incoming and/or existing medical records.
. Completed data entry profile for newly admitted patients utilizing
medical terminology along with medication orders written by the nurse
case manager.
. Back up relief operator/receptionist on a daily basis.
Cardiovascular Surgery Associates, Las Vegas, NV
Transcription Coordinator - 2009
. Coordinated doctors' dictation (transcription) and correspondence.
. Fulfilled co-workers' requests for transcription and medical records.
. Sending and answering emails; attended weekly staff meetings.
Med Temps, Bellevue, WA
Patient Care Coordinator - 2008
. Employed at Swedish Neuroscience through Med Temps in Bellevue.
. Scheduled patients for initial appointments with surgeons and
physician assistants.
. Worked on coordinating patients' surgeries, preauthorized with
insurance companies and coordinated post-operative appointments with
appropriate scans and/or x-rays.
JANA SAINT SECKLER ? *********@*****.*** ? 951-
359-8177 ? Page 2
Seattle Cardiology, Seattle, WA
Administrative Assistant/Scheduler - 2007 to 2008
. Assisted interventional cardiologist with scheduling highly detailed
and complex patient base to include building rapport with referral
doctors and new patients.
. Assisted in coordinating diagnostic and interventional procedures
within the facility's cath lab and at outside healthcare organizations.
. Acted as relief scheduler/receptionist for Diagnostic Services
including vascular studies, echo-cardiograms, and nuclear medicine
studies.
Eastside Vascular, Bellevue, WA
Administrative Assistant/Back Office - 2005 to 2007
. Rooming patients, vital signs, scheduling appropriate tests and follow-
up.
. Input of patient data, past histories, surgeries, etc. in EMR
software. Surgery scheduling and coordinating pre-operative instructions
with patient.
. Receptionist duties included: answered busy telephone, greeting
patients, scheduling doctor and vascular lab appointments, verified
insurance coverage, received co-pays, coordinated interpreters for all
office visits.
Volt Services Group, Bellevue, WA/per diem
Administrative Assistant - 2004
. Employed at Puget Sound Energy through Volt Services Group in
Bellevue. Utilized Microsoft Outlook for coordinating e-mails, scheduled
meeting rooms for the calendar, building new contact list.
. Worked on various projects for staff including spreadsheets,
PowerPoint presentations, Mail Merge, Visio Flow sheets, answered
telephones and completed mail runs daily.
Dr. Mayda E. Cox, Newport Beach, CA
Chiropractic Assistant - 2002 to 2003
. Coordinated scheduling of patients utilizing Lytec database. Verified
eligibility and benefits along with helping resolve insurance issues.
. Responsible for maintaining smooth running medical office, daily
interface with patients and vendors, managed busy telephones. Ordered
DME's, nutritional supplements, office supplies.
EDUCATION/CERTIFICATIONS
BEST AMERICAN HEALTHCARE UNIVERSITY, studied the heart and EKG technician,
medical front office. Presently working on completing my Certified
Clinical Medical Assistant degree.
Certified EKG Technician - set forth by the National Healthcareer
Association.
Certified Medical Administrative Assistant - set forth by the National
Healthcareer Association.
Coastline Community College, Business, Computer Software, Physical
Education, General Education
Hoag Memorial Hospital, Unit Secretarial Science, Medical Terminology
Estancia High School, Costa Mesa, CA, Graduated
SPECIAL SKILLS & AWARDS
Special Skills: Microsoft Office (Word, Excel, Access, MS Mail, Outlook,
and Act), PhotoShop, WordPerfect, Centricity, Praxis, Logician, Mysis,
Lytec, Allscripts, Harvard Graphics, and PowerPoint. Have experience with
internet searches. Typing 75 wpm. Machine transcription, switchboard
experience, telephone skills, operation of facsimile machine. Telemarketing
experience.
Awards: Two-Time "Employee of the Month" for outstanding customer service,
DoubleTree Club Hotel, 1999.