Quality Assurance Customer Service
Resume:
D’JUAN JEFFERSON
*** ********* **. ************, ****, 43068 614-***-****
Email: **********@*****.***
PROFILE SUMMARY
• Experienced electrical and propane operated forklifts, as well as electrical pallet jacks.
• Detail-oriented individual with proven experience in and extensive knowledge of production and
warehouse operations.
• Experience working with and operating various types of production and assembly machinery.
• Technical and Managerial proficiencies include: quality assurance, implementing safety
guidelines, recordkeeping, and employee scheduling.
• Dedicated, innovative and self-motivated team player/builder.
• Exceptional leadership, organizational, oral/written communication, and interpersonal skills.
PROFESSIONAL HISTORY
PROFESSIONAL EXPERIENCE
2012-2013 Acloche Columbus, Ohio
Warehouse Clerk
Inventory Order Selector/Stock Clerk
Quality Assurance Auditor
Organizes products and materials (e.g. equipment articles) to facilitate storage and shipment
for according to established company standards (e.g. items being stored safely).
2005-2012 Columbus Steel Castings Columbus, Ohio
Department Supervisor/Magnetic Particle Inspector
Advisor Regulating Guidelines and Safety Awareness.
Evaluated Employee Work Performance.
Management Team Member for Quality Assurance & Productivity.
Trainer for Gauge Applications on Castings.
Data Entry for Alterations & Product Track Coding.
2005-2012 Foot Locker Incorporated Columbus, Ohio
Assistant Manager
Scheduled Employee Hours of Operation.
Customer Service Relations.
Advertising Merchandise Promoter.
Accounting of Income, Transactions & Payables.
Auditor of Inventory Control.
2
D'Juan T. Jefferson
115 Rosebrook Court
Reynoldsburg
Objective: An interesting position with a growing company
Experience:
• Supervised and coordinated the activities of workers engaged in receiving, transporting,
stacking, order filling, shipping and maintaining stock records in warehouse.
• Supervised labeling and casing and packing of materials and products.
• Studied production schedules and estimated worker-hour requirements for completion of job
assignments.
• Interpreted company policies to workers and enforced safety regulations.
• Interpreted specifications, blueprints and job orders to workers and assigned duties.
• Established and adjusted work procedures to meet production schedules, using knowledge of
capacities of machines and equipment.
• Supervised <20> employees, scheduled work hours, resolved conflicts, determined salaries.
• Recommended measures to improve production methods, equipment performance and quality
of product.
• Suggested changes in working conditions and use of equipment to increase efficiency of shop,
department and work crew.
• Analyzed and resolved work problems and assisted workers in solving work problems.
• Initiated and suggested plans to motivate workers to achieve work goals.
• Recommended and initiated personnel actions such as promotions, transfers, discharges and
disciplinary measures.
• Conferred with other supervisors to coordinate activities of individual departments.
• Conferred with workers' representatives to resolve grievances.
• A minimum of one (1) year related experience in a warehouse environment; or any equivalent
combination of acceptable training, education, and experience.
• Reading, writing, mathematical and English language skills usually attained through a High
School or equivalent education.
• High school graduate with a Vocational Drafting Graduate Seal.
• Experience operating warehouse equipment such as forklifts, pallet jacks, order selector(s).
Contact this candidate