404-***-****•*******@*****.***
Deborah M. Brake
Deborah M. Brake
**** ****** ***** ***, ********, GA 30092
404-***-**** *******@*****.***
Professional Summary
• Dedicated manager with a strong work ethic
• Experienced in operations management, sales, budget development, staffing and cost control
• Adept at communicating effectively with customers, vendors and staff
• Able to motivate employees to perform at their maximum potential
• Exceptional organizational and planning skills; adaptable, enjoy new challenges
Experience
Martin Recruiting Partners
Restaurant Management Recruiter Sept 2012- Present
Roswell, GA
Recruit top performing managers for over 80 clients
Exhibit top notch customer service skills with both clients and
candidates
Effectively communicate with clients and candidates through email,
phone, skype and other forms of media.
Promote my business through various social media outlets, for
example, LinkedIn, Bullhorn Reach, Indeed and Craig’s List.
ACG Pizza Partners- Stevi B’s Pizza
Atlanta GA
Jan 2008-July 2012
Director of Training (July 2010-July 2012)
Opened 15 units for the Stevi B’s brand
Lead a team of 5 trainers, responsible for training up to 60 employees for every opening
Responsible for ensuring store had all operational equipment and marketing items to ensure proper opening
Developed and implemented a 4 day training program for new crew members
Developed and implemented a 21 day training program for all new Franchisees and
General Managers
General Manager/Multi-unit Supervisor (Jan 2008-July 2010)
Responsible for overseeing 3 corporate stores. Maintained labor, food cost, budget and p/l’s for 3 General
Managers.
Hired general managers, assistant managers and training team members
Controlled labor, food cost and sales objectives based on corporately set goals
Store achieved number one ranking many times
404-***-****•*******@*****.***
Deborah M. Brake
CLA Food Services, dba Stevi B’s Pizza November 2006- December 2007
Acworth GA
General Manager
Managed execution through effective planning, prioritizing and communication
Created and maintained the biweekly payroll structure and schedule for management and entire employee base
Guest relations management using the four steps to success
Opened new store which included aggressive advertising, ordering new inventory, selective hiring and training of
employees
Old Navy Clothing Co. 2002-2006
Customer Experience Manager
Impressive execution of company Visual Presentation Guidelines and maintaining visual standards
Timely, consistent and accurate execution for promotional and marketing direction
Energized and motivated teams of up to 80 people through positive reinforcement and accountability
Created schedule for 80 people combining customer service expectations and budget constraints
Subway Sandwiches and Salads 1999-2002
Sylvania GA
Area Supervisor
Oversaw entire operations for two restaurant locations
Selectively hired and trained all new managers
Reconciled paperwork consisting of weekly inventory, payroll, bank deposits and credit cards
Received numerous sales awards for both stores, including “Highest Volume Ever Recorded”
Education
Caledonia High School 1990
Georgia Southern University 1992-1995
Statesboro, GA
Studied in Bachelor of Health and Human Sciences
Hotel, Restaurant and Institutional Management