Manager Sales
Resume:
MARK HENSLEY
Louisville, KY 40242
***********@*****.***
SUMMARY OF QUALIFICATIONS
. Over 20 years directing and coordinating multi faceted facilities in
the Commercial and Financial Printing Industry.
. Comprehensive knowledge and experience in offset sheetfed, offset
heatset web and digital printing.
. Proven ability to manage daily work environment while meeting
expectations both internally and externally.
. Excellent verbal and written communication skills.
. Excellent mathematical, analytical and organizational skills.
. Proven ability to maintain balance between cost, good service and
timeliness.
. Able to multi task, prioritize and delegate.
. Proven ability to lead others to resolve issues and achieve goals.
. Extremely dependable with intense commitment to punctuality and
timeliness.
. Passionate about providing the highest quality possible.
. Extensive hands on experience in scheduling, estimating, job entry,
planning, purchasing, outsourcing, billing, pressroom, bindery,
fulfillment and shipping.
. Trained in Microsoft Office, Excel, Word, Outlook, Logic and Microsoft
Dynamics NAV.
. Extensive knowledge and experience creating and coordinating workflows
through each step of the manufacturing process.
PROFESSIONAL EXPERIENCE
Print Specialist, Xerox Corp. Louisville, KY 03/11- Present
. Employed by Xerox as print specialist/production coordinator at an
offsite contract facility for Kentucky Correctional Industries.
. Coordinate workflow between client, sales, plant and outside vendors.
. Enter jobs, plan jobs, and coordinate outside purchases and all other
logistics.
. Instructor teaching basic offset and digital class to KCI inmates in
correctional facility.
. Work directly with customers and all staff in identifying and
resolving issues.
. Bid writing, evaluation, and review with management, awarding,
coordination after award.
. Employed by Xerox as production coordinator at an offsite facility
for Louisville Gas & Electric (LG&E) coordinating and producing on
demand documents.
Plant Manager, CSA GRAPHICS Phoenix, AZ 03/05 - 06/10
. Performed all work flows through estimating, production planning, job
entry, scheduling, purchasing and shipping.
. Coordinated workflow between client, sales, plant and outside
vendors.
. Coordinated and handled all client press checks.
. Scheduled and coordinated all phases of manufacturing and customer
service from job entry through shipping.
. Created and implemented scheduling system.
. Insured all commitments and deadlines were met while maintaining the
highest quality standards possible.
. Conducted daily production meeting.
. Worked directly with customers in identifying and resolving issues.
. Managed prepress, pressroom, multiple Xerox Igen III Full Color
digital printers, bindery, fulfillment, and shipping.
. Signed off on each production run at start up and monitored quality
through completion.
. Set up and coordinated all tasks of shipping through FedEx, UPS and
various OTR freight companies.
. Orchestrated all outsourcing for additional bindery and finishing
needs.
. Purchased all paper stock and raw materials.
. Managed production data collection and analysis.
Production Supervisor/Scheduler, CGX/IRONWOOD LITHO Tempe, AZ. 10/03 -
11/04
. Scheduled each job through every phase of print production and
manufacturing from job entry to delivery.
. Worked directly with sales and each department manager to ensure the
highest quality standards and schedules were met.
. Coordinated workflow between client, sales and plant.
. Coordinated and handled client press checks.
. Orchestrated all outsourcing for additional bindery and finishing
needs.
. Conducted 1 daily production meeting.
. Directed 4 Production Coordinators as the plant scheduler overseeing
job entry, planning and layout.
Production Manager, BOWNE OF LOS ANGELES Dominguez Hills, CA. 09/96 -
09/03
. Managed financial print manufacturing plant for Bowne West Region
directing production and all manufacturing departments including
shipping.
. Scheduled all printing for West Coast locally and through 4 other
Bowne Manufacturing sites nationally.
. Scheduled and coordinated all phases of manufacturing from job entry
through shipping.
. Coordinated and handled client press checks.
. Coordinated copy and file transfer of all jobs from 8 satellite filing
sites.
. Conducted 2 daily schedule / production meetings.
. Managed various production data collection reports and analysis.
. Supervised 6 Production Coordinators and communicated all schedule
activity to 8 satellite sites on west cost.
. Produced and shipped approximately 210 million dollars of financial
and commercial documents annually.
. Participated in TQM Quality Assurance program serving on cross
functional teams and member of Bowne West Regional Quality Council
Board.
EDUCATION
Glendale Junior College Glendale, CA. / Associate of Arts
University Of Kentucky Lexington, KY. / Civil Engineering Major
George Rogers Clark H.S. Winchester, KY.
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