Exec Admin Webmaster PR & Social Media Customer Relations

**** ** ******* *********** *** Positive Change

Administrative Coordinator/Executive Assistant (virtual, part-time position)

• Management of workshops held in U.S. and Europe, including location coordination, payment processing, travel & lodging arrangements and faculty support.

• Social media promotion of events, books, articles and consultant speaking engagements using Twitter, Facebook, Linked-In and YouTube.

• Support twenty U.S. and European consultants with event coordination, payments, expenses, and individual promotions using social media and e-marketing campaigns.

• Management of company website including migration to Wordpress platform, initial design & construction of e-commerce, blog, multimedia and website pages.

• Personal assistant to President, including management of speaking engagements, book signings, travel arrangements, article writing and targeted media promotions.

Highlights: Secured professional accreditation for workshops which improved registrations by 30%; created social media marketing and promotional plan which increased social media following by 200%; Improved click ratio of e-marketing campaigns with re-design of templates and introduction of free professional resources.

1998 to Present SE FL Assn. for Psychoanalytic Psychology (SEFAPP) and Veterans Project of South Florida (project of SEFAPP)

Administrative Manager/Editor (virtual, part-time position)

• Manage major conferences with up to ten speakers and three hundred attendees including payments, printed and electronic promotions, hotel and banquet arrangements.

• Managing Editor of quarterly “Psyche & Sol” newsletter. Duties include organizing and editing articles, design and layout in printed, e-mail and web form, distribution to members and public.

• Provide Membership services for over 100 members including first contact, directory and web listing support, classified ads, networking and referrals.

• Management of organization website including design and migration to new site, layout and building of pages, e-commerce construction and on-going content updating.

• Writing targeted press releases and radio announcements, social media promotions.

Highlights: increased membership by 40% with improved member services and enhanced website features; cut administrative costs by 2/3 with implementation of new website; raised more than $80,000 with fundraising events and corporate sponsorship.

1998 to Present SE FL Institute for Psychoanalysis and Psychotherapy (SEFIPP)

Program Manager/Bookkeeper (virtual, part-time position)

• Creation and management of online educational programs via video conferencing including initial research, training faculty/students and on-going technical support.

• Creation of new website including initial layout, design, page building and on-going content updating/management.

• Management of all Institute funds including tuition payments, payroll and faculty fees, checking and money market accounts.

• Providing Student services including program marketing, application processing, payment plan arrangements, collections and coursework distribution.

• Management of annual educational accreditation with National association including overseeing all necessary paperwork from students and faculty, and all documentation for certification requirements.

• General administrative duties including support to President, Board of Directors and 20 National and International Faculty Members.

Highlights: created organization’s first website; assisted in creation of new virtual classroom programs; created social media and e-marketing promotions which increased overall visibility.

May 2007 to June 2009 The Kids Ecology Corps

Development and Media Coordinator (part-time)

• Assisted Executive Director with grant writing and grant research.

• Wrote and distributed all press releases and media alerts.

• Social media promotion of events using Twitter, Facebook and YouTube. Created organization’s first Facebook page, Linked In group and Youtube account.

• Created quarterly electronic and printed newsletters including writing articles, interviewing corporate, private and political contacts, layout, editing, printing and distribution.

• Managed fundraising and development including corporate partnerships, event planning, community involvement, volunteer activism, public relations with local corporations and politicians.

• Primary photographer for all events, editing photographs for newspapers/print and web sites.

Highlights: Received the ArtServe “Star Award” for outstanding media work in the non-profit and arts community (2008); secured over thirty articles in major newspapers and television, small local publications and radio spots (PSA’s); secured grants, private donations and corporate sponsorships totaling $50,000 in first year; increased social media following by 100%.

Skills:

• WordPress, Frontpage, various online web editing software

• Social media – Twitter, Facebook, Linked-In, YouTube, Pinterest, Google+

• Press release writing and media promotion

• Writing, editing and proofreading – articles, blogs, printed materials, website text

• Event management

• Adobe Photoshop and Acrobat

• Video Conferencing – Skype, I-Meet, ooVoo, InterCall, GoToMeeting, Google Talk

• ACT marketing database software

• Constant Contact e-marketing software

• Dropbox/file sharing software

• Grant research

• Fundraising software

• Photographer with professional-grade equipment

• Email/scan/fax software

• Customer service

• Technical support

• Type 70+ wpm

• Dictation

Education:

Florida Atlantic University, Boca Raton, FL and University of South Florida, Tampa, FL

• Literature/Writing

• Graphic arts

• Psychology

Freelance Writing/Volunteer Work:

• ArtSee Magazine, NC

• Cary Citizen, Cary, NC

• Golden Belt Artists, Durham, NC

• Cary Visual Art, Cary, NC

• Triangle ArtWorks, Raleigh, NC

• The Broward Art Guild, Ft. Lauderdale, FL

• Alliance for Families with Deaf Children, Ft. Lauderdale, FL

• Organization for Guatemalan Orphans, Palm Beach, FL

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