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Customer Service Representative

Location:
Broussard, LA, 70518
Salary:
Open
Posted:
March 27, 2013

Contact this candidate

Resume:

DERRONNE K. BERNARD

*** ******* **** ****

Broussard, LA 70518

phone: 337-***-**** cell: 337-***-****

***************@*****.***

OBJECTIVE

Become a Third Mate Bridge Officer with a great company in a growing industry. To

continue to grow and become a major asset in the maritime offshore supply vessel

division. Seeking to advance and have a long career in the Offshore Maritime Industry.

SKILLS

Third Mate Near Coastal US Coast Guard Merchant Mariner License

Basic DP (Dynamic Positioning)

Able-Bodied Seaman Unlimited US Coast Guard Credential

Eight years of experience in the Maritime Offshore, Oil and Gas Industry

EDUCATION:

New Iberia Senior High School, New Iberia, LA

Diploma, May 1993

Nicholls State University, Thibodaux, LA

Attended Nicholls, Fall 1993- Spring 1996

Marketing major

University of Louisiana at Lafayette, Lafayette, LA

Attended ULL, Spring 1997- Spring 1998

General Studies major

EMPLOYMENT HISTORY:

Harvey Gulf International Marine, Galliano, LA

Merchant Mariner, Able-Bodied Seaman, May, 2012- present

General maintenance of the vessel. Rope line handling, painting,

maintaining cleanliness in living areas, and holding proper watches as

described by the ship's Captain.

Seacor Marine, Houma, LA

Merchant Mariner, Able-Bodied Seaman, November, 2004- May, 2012

General maintenance of the vessel. Rope line handling, painting,

maintaining cleanliness in living areas, and holding proper watches as

described by the ship's Captain.

Cingular Wireless (now AT&T), Lafayette, LA

Customer Service Representative, October, 2001-September, 2003

Customer service representative takes dozens of calls per hour, each of

which can offer a unique challenge and require the representative to think to

solve the problem. Calls can range from billing questions to service trouble,

and phone replacement.

Arena Football League2 (Lafayette Roughnecks), Lafayette, LA

Professional Football Player, March, 2001-June, 2001

Professional football player for the Lafayette Roughnecks arena football

team. Played 16 game season out of Cajundome Arena in Lafayette, LA.

REX TV & Electronics Stores, New Iberia, LA

Assistant Manager, October, 1999- March, 2001

Managed team of 5 salesmen and saleswomen. Conducted all store duties

as implemented by the rules and regulations of the store policy. Worked

with Lead Manager on employee scheduling, paperwork, store deposits,

and all aspects of running a successful electronic store.

MARITIME WORK EXPERIENCE:

Harvey Gulf International Marine

M/V Harvey Supporter, AB/Training Mate, May 2012- January 2013

M/V Harvey Rain, AB/Training Mate, January 2013- present day

Seacor Marine, LLC

Deckhand Position:

M/V Joyce, November 2004 4 days

M/V Mickey Gilbert, November 2004 14 days

M/V Linda, December 2004 7.5 days

M/V Miss Ina, January 2005 14 days

M/V Sea Horse V, January- March 2005 29 days

M/V Miss Carissa, March- August 2005 85 days

M/V Miss Maureen, September 2005- October 2006 234 days

M/V Bernie McCall, November 2005 1 day

M/V Granville C McCall, July 2006 6 days

M/V Billy McCall, October- November 2006 18.5 days

M/V Roxanne B McCall, November 2006- January 2007 57 days

Able-Bodied Seaman (OSV) Position:

M/V Seacor Pride, January- May 2007, July 2011 92.5 days

M/V Seabulk Nebraska, May- July 2007, May 2010- October 2010, October 2011-

January 2012 214.5 days

M/V Santa Cruz, July 2007- October 2007 89 days

M/V Seacor Conquest, November 2007- October 2011 586.5 days

M/V Seabulk Carmen, December 2010 29 days

M/V Seacor Washington, May 2011- July 2011 30.5 days

M/V Seacor Madison, July 2009- August 2009 23.5 days

M/V Seacor Wisconsin, July 2009- April 2011 87 days

M/V Seacor Diamond, August 2011- September 2011 43 days

Able-Bodied Seaman (Unlimited) Position:

M/V Seacor Venture, January 2012 12 days

M/V Seacor Voyager, January 2012 2 days

M/V Seabulk Nebraska, January 2012- March 2012 53 days

Total Work Time For All Seacor Vessels 1732.5 days

GOALS

Obtain GMDSS endorsement within the next 1-2 months.

Once acquired permanent Third Mate Officer position and build sea time, will progress

to Second Mate Officer position within 1-2 years.

Ultimate goal is to have Chief Mate Officer license within 3-4 years, and work up to

Unlimited Master.

COMMENTS

Been with Seacor Marine for 7 years and 7 months. Spent the first 2 years as Deck Hand on Crew Boats and Mini-Supply vessels.Spent the following 5+ years as an Able-Bodied Seaman w/STCW-95 Navigation Watch credential. Assisted the Mate and Master with boat logs, chart corrections, fuel logs, safety drills, and other paperwork required by the Company. Allowed to set up the vessel on Dynamic Positioning (DP) using the Kongsberg DP-1 system on numerous occasions, in numerous weather conditions. Moored vessel to the dock and Unmoored vessel from the dock using conventional rudder system. Assisted the Mate and Master with numerous ABS and Coast Guard inspections. Only reason for leaving Seacor,

wanted to work on bigger tonnage vessels. Seacor would have limited my potential.

Been with Harvey Gulf International Marine for the past 11 months. Gained much

experience from the Captain’s staff on the Harvey Supporter (Tiger Shark Vessel).

Allowed to steer and maneuver the vessel in and out of Port using the Z-Drive system.

Have been setting the vessel up on Dynamic Positioning (DP) in the oil field using the

ConverTeam system. Familiar with using Radar equipment to navigate safe passage of

the vessel. Familiar with using Radio Comms to communicate with the oil rig and other

surrounding vessels. Aware of Harvey Gulf International Marine Safety Policy and

Procedures system. Moved to the Harvey Rain to further my training on Beckett

Rudders (conventional system). Allowed to steer and maneuver the vessel in and out of

Port and also doing DP procedures in the oil field for field operations.

REFERENCES

Master Mark Hendrix, M/V Harvey Supporter

Cell: 985-***-****

Mate Joemen Rollins, M/V Harvey Supporter

Cell: 618-***-****

Master Stan Bass, M/V Harvey Rain

Cell: 850-***-****



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