Manager Sales

Carmel Therese Galvez

*** ****** ***., ******** ** 95035 408-***-**** *********@*****.***

EDUCATION

March 2010 University of California, Davis

Bachelor of Arts in International Relations with an

emphasis in World Trade Development

WORK EXPERIENCE

December 2000 - Present Pink Penguin Store, an Ebay online store.

Owner/Manager

. Started as an individual seller and grew business

into an Ebay store

. Conducted assessments for consumer markets as it

relates to retention

. Responsible for effective management of inventory and

store operating systems

. Ebay Powerseller: maintain a 100% feedback customer

rating, with high sales volume

. Business sales increased to 300%

Jan 2011-Sept 2012 GalMed Pharmacy, San Fernando, Phils.

Operations Manager

. Handled opening of new pharmacy by interviewing and

hiring staff, prepared and processed necessary

paperwork, and managed staff for initial product

inventory and pricing execution

. Managed inventory and monitored pricing: ordered new

and nearly out-of stock pharmaceutical drugs,

returned all outdated and/or recalled drugs and items

. Identified pharmacy add on sales by suggesting varied

sale items benefitting the customer's needs

. Worked closely with owner and staff to achieve

financial performance targets and customer

expectations

February 2005 - July 2007 David Pinto Farmers Insurance Agency, Davis,

CA

Office Assistant/Office Manager/ Marketing Manager

. Initiated and closed sales through inside sales cold

calling and outside sales

. Conducted extensive business development functions

by building relationships with key small business

decision makers through networking events

. Promoted from office assistant to office manager to

marketing manager

. Managed a team of employees and provided necessary

strategic planning and coordination for ensuring all

paperwork are processed in a timely manner

. Trained new employees on how to attain and manage

clients

. Strengthened and grew client base through

distribution of marketing collaterals and cross-

selling promotions

. Managed accounts receivable, accounts payable and

payroll

January 2001 - January 2005 Cesar Galvez Farmers Insurance Agency, Union

City, CA

Office Manager

. Solicited through high volume of cold calling with

new and existing clients and appointment setting to

generate qualified leads and expand sales pipeline

. Established and maintained a filing system for

employer to access pertinent information

. Managed accounts receivable

. Provided exceptional client services and needs

. Managed and oversaw paperwork processes in a timely,

efficient manner

Jan 2000-July 2001 Red Hawk Ranch Apartments (currently Mission

Peaks Apartments), Fremont, CA

Leasing Consultant

. Increased occupancy rate from 88% to 99.3% in a 454-

unit complex

. Provided and managed prospective clients' sales

process and paperwork from start to finish: gave on

site tour of the apartment complex, assisted in

leasing options, and did comprehensive background

checks

. Managed tenant relations- responded to resident

requests and resolve any residential concerns

. Conducted market surveys to maintain competitive

rates

LANGUAGES & SKILLS

. Fluent and proficient in Ilocano and Tagalog

. Proficient in Microsoft programs, PowerPoint, Excel,

Word

MEMBERSHIPS Mentor, Adventures in Science

Member, San Fernando, La Union Philippines

Member, UC Davis Alumni

Contact this candidate