Customer Service Human Resources

Location:

Posted:

March 26, 2013

SHANTE DANIELL. JOHNSON

E-Mail: ************@*******.***

OBJECTIVE

To obtain a career in Management or Human Resource field in

the Southeast where my work history, education, and a positive

attitude will contribute to the continued success of the

industry.

EDUCATION

B.B.A. Management, April 2013

Major: Management with a Human Resource concentration

University of West Georgia, Carrollton, GA

Major GPA 3.07

COURSEWORK Applications in Human Resources Business Communication

Human Resources Management Employment Law

EXPERIENCE

Chick-fil-A Carrollton, Carrollton, GA; August 2012-

Present

Team Leader

. In charge of managing shifts and keeping track of sales

for the day

. Manage the money and handle the safe fund

. Administer performance appraisals and provide feedback to

my coworkers

Chick-fil-A Carrollton, Carrollton, GA: March 2010-Present

Team Member

. Worked in drive-thru taking customers orders on a headset

. Cleaned the store and prepared it for the next business

day

. Drive-thru leader and trainer

SKILLS

. Good work ethic and leadership skills

. Excellent communication skills such as customer service

. Computer experience in Microsoft Word, Excel, and PowerPoint

HONORS and ACITIVITES

. Dean's List at the University of West Georgia

. Women of Diversity, Carrollton GA

. Church Youth Group, Carrollton GA

. Association of Resident Hall Council, Carrollton GA