Customer Service Data Entry

MADELINE I. TOLEDO

Contact 787-***-****

Email: ****************@*****.***

Objective:

Looking for job opportunity in stable and great company to provide me continue working to

develop of my professional expectations, skills and experiences in office administrative and

customer’s services, contribute to the goals and achievements of the company.

Skills:

Proficient in multiple computer Speak and understand well English

programs Windows XP (Word,

language but not fluently

Basic Excel, Publisher, Power

Point, Outlook, Internet and others Alphanumerical data entry (45 wpm)

Company letter/memorandum

Diplomacy and confidentiality

Perform general administrative

Strong attention to detail

duties:

Responsible and punctual

excellent and professional phone

Excellent student service attitude and

manner

skills to all level

filing, faxing, & copying and combine

Knowledge of purchase and basic

Conscientious worker who is

always willing to go the extra mile.

accounting

More than 10 years of experiences

Total office duties organization

Education:

Bachelor Degree, Administrative of Arts

Arecibo Inter American University Campus

Employment History:

Resume Madeline Toledo

Page 2

January 2009 – Present – Inter American University, Arecibo Campus

Administrative Assistant Auxiliary - Nursing Department (Part - Time) (20 hours per week).

Responsibilities: Typing all documents (letters, memos, reports and tests), professor, visitors

and students services, manage and transfer calls, power point presentation, filing, data entry

and registration, requisitions, organize files, photocopy, faxing and scanning documents,

admission student orientation and participate to typing all documents necessary to the

approbation from the (USA) National League of Nursing. (Education Institution contract

will soon expire).

November 2004 - April 2006 – Saving and Credit Cooperative - Morovis PR

Administrative Secretary

Responsibilities: Coordinates appointments for meetings, receive calls for executive

president and managerial board (director committee), filing, invoices, confidential documents

of employees and customers, typing letter, memorandum, company and employees

confidential file, helping human resources, administrative monthly report, letters distributing,

purchase all office material, organize mail room, and others. (Resign to help family clothing

store in far town).

October 2003- June 2004 - Procter & Gamble Pharmaceuticals, Manati, PR

Purchasing Clerk by (CTS Employment Agency)

Responsibilities: Data entry (all purchase information), tracking purchase orders, filing,

combine, customer service, write letters, press releases, copy, scan and fax documents,

receiving and distributing correspondence, help accountant department. (Company closed

purchasing department in Puerto Rico and was moved to Cincinnati, Ohio, Main Office)

September 2001 – February 2002 – Recotón Corporation Warehouse – Lake Mary, FL

Packing Department/Alphanumeric data entry

Responsibilities: Enter purchase orders, and verify all purchase list, assist Spanish speaker

customers with order by checking previous orders, pricing and suggesting of new products,

help select order products, wrap and paste label to boxes.

Resume Madeline Toledo

Page 2

(Company closed on march 2002).

July 1993 - February 2000 - Island Finance PR Inc. – Quebradillas, PR

Customer Service Representative

Responsibilities: Customer service, cashier and cash out, filing, typing loan, letters,

insurance fallow up, verifying customer’s credit and employers, data entry, memorandums,

letters distributing, legal letter, sales loan, purchase all equipment and office material, all

confidential documents of customers and employees, and all office duties.

(Resign because my husband was moved from his employed to Orlando FL for collection

pilot plan call center)

References: Upon to be requested

Contact this candidate