Medical Assistant, Research Coordinator

Donna Otero

**** ******** ***** ****

Greensboro, NC 27406

Home Phone 336-***-****

Email **********@*****.***

EDUCATION

Medical Office Assisting, King’s College Charlotte NC

Medical Office Assistant Certificate

Liberal Arts & Computer Courses,

Central Piedmont Community College, Charlotte NC,

EXPERIENCE

2007 – Present, The Greater Monroe Kennel Club

I held the position of club secretary for 2 terms and Vice President for an additional

2 terms. I held the position of Dog Show Chairman for 2 years resulting in a steady

increase in show entries each year. I am also the Web Master and Newsletter Editor

for the club.

2000-2009, Metrolina Medical Research, (Multi-Specialty Research Center)

Research Coordinator - Experience with clinical trials in: diabetes, hypertension,

dyslipidemia overactive bladder, weight loss, Parkinson’s disease, Alzheimer’s

disease, diabetic neuropathy, osteoporosis, rheumatology, erectile dysfunction,

upper respiratory infection, vaccine, gastroesophogeal reflux disease, irritable

bowel syndrome, constipation, hormone replacement and ophthalmology trials. I go

into the offices of area specialist to conduct the research visits. I am usually assigned

5 to 7 trials at a time. My duties include recruiting, placing newspaper, radio and

TV ads, patients visits, completion of electronic and paper case report forms,

collecting and processing of labs, handling correspondences with sponsor and

institutional review board.

1987-2000, Research Coordinator/ Office Assistant, Tom Mundorf, MD

(Ophthalmology)

Office assistant – provide administrative and clinical assistance with patient flow,

scheduling of surgeries and office appointments. Insurance verification. Assist with

filing insurance, monthly billing and receivables. Experience with Microsoft Office

Suite Professional and Publisher. Transcription with typing speed of 65 WPM.

Assist with minor surgical procedures, sterilization procedures purchasing,

performing visual fields, nerve fiber analysis and external photography.

1985-1987 Medical Office Assistant, Westside Medical Clinic (General Practice)

Clerical duties including appointment scheduling, billing, switchboard, purchasing,

filing, patient education. Clinical duties including working up patients, laboratory

testing, assisting with pre-employment physicals, workman’s compensation cases

and minor surgery.

1982-1985 Clinical Assistant, H&M Medical Clinic (Internal Medicine)

Assisted with routine physical examinations including flexible sigmoidoscopy, pelvic

exams, ECG’s, pulmonary function testing, visual acuity and tonometries. Then

promoted to laboratory assistant rotating through three clinical locations

performing phlebotomy, various laboratory testing such as chemistries, hematology,

urinalysis, implementing weekly quality control test on all equipment.

1978-1982 Medical Office Assistant, Bradford Clinic (OB -GYN)

Provided support to the front office including switchboard, cash ier, scheduling of

appointments, recording of births, filing and pulling charts, medication refills, and

occasional backup of clinical areas for seven physicians.

.

Past Certifications

1984 – AAMA Certified Medical Assistant

1999 -2000 – sponsor certification in the techniques of performing ophthalmic

stereo disc photos, lens capsule imaging, visual field, frequency doubling testing

and lens capsule imaging.

2000 – ACRP Certified Clinical Research Coordinator with re-certification 2002,

2004, 2006, 2008.

2009 – IATA

2008 – CPR American Heart Association

2009 – Electronic Data Capture – Oricle, Inform, PhaseForward, Marvin 360

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