Customer Service Sales

Location:

Palm Desert, CA, 92260

Salary:

12.00

Posted:

March 26, 2013

Contact this candidate

Resume:

OBJECTIVE: Seeking a customer service position that will allow personal

growth and experience with the use of my organizational, customer service

and management skills.

SUMMARY OF QUALIFICATIONS

. Outstanding customer service skills

. Customer inquiries and conflict resolution

. Experienced in cash handling, store management, retail and field sales

. Excellent time management and organizational skills

. Teamwork, team leading, multitasking, resourceful and interpersonal

skills

. Computer: MS Word, Excel, Outlook, PowerPoint, Windows and Internet

Programs

. Educational skills include Business Management at San Jacinto

Community College and continuing education at College of the Desert

EDUCATION

I am currently attending College of the Desert pursing a Business

Management degree.

New Horizon Model High School, Banning, CA - Graduated With a 3.8 G.P.A.

EMPLOYMENT HISTORY

12/17/2012-currently employed They Vinyl Fence Co., Palm Desert, CA

Receptionist

. Provide excellent customer service

. Assist staff with daily tasks, such as filing, phones, mailings,

faxing and copying

. Handled all field paperwork and customer service for existing

clients

. Maintain an excellent schedule for managers and co workers

. Set appointment

08/2012 - 11/2012 DESERT RESORT MANAGEMENT/ASSOCIA, Palm Desert, CA

Community Association Assistant Manager

. Provide assistance to the Board of Directors regarding daily

association maintenance.

. Request proposals and bids from vendors.

. Review and assist Association Manager with association documents and

correspondence letters.

. Interact with Homeowners, Board Members, Department Managers and Staff

daily.

. Track, maintain and review all daily service orders to various service

vendors.

. Assist staff with daily tasks, such as filing, phones, mailings,

faxing and copying.

01/2011 - 03/2011 VERIZON FIOS, Coachella Valley, CA

Sales Representative - Temporary position

. Field sales for service subscriptions for Verizon home Phone, Verizon

Fios, and Verizon TV services.

. Handled all field paperwork and customer service for existing clients.

04/2011 - 08/2011 DEL TACO, Thousand Palms, CA

Cashier

. Responsible for managing all credit card and cash transactions

. Balanced cash draw at close of shift

. Issue receipts, refunds, credits, or change due to customers

. Assisted customers with their order selections and expedited orders in

a timely manner.

11/2010 - 02/ 2011 JOES JEANS, Cabazon, CA

Sales Associate

. Customer Service inquiries and conflict resolution.

. Responsible for managing all credit card and cash transactions.

. Assist customers with locating store products.

05/2009 - 01/2010 REEBOK, Cabazon, CA