Manager Network
Resume:
Dan Soyocak *** Lafayette Ave Cliffside Park, NJ *7010 Cell: 215
*************@*****.***
PROFESSIONAL OBJECTIVE
Take part of teams working towards IT objectives, configuring and
implementing security controls, and contributing in the overall evolution
of IT systems as part of the company s business goals.
SUMMARY OF QUALIFICATIONS
. Network Systems: Cisco Routers, Cisco Switches, Access Point, Wireless
Networks, Cable Networks, VPN, Remote Control Network Systems, TCP/IP.
. Operating Systems: Windows 2008 Server, Windows 2003 Exchange Server,
Linux, SQL Data Base, Gil-barco Systems. Ruby Systems, Pass port
Systems, Windows 7 Server, Retail POS Systems, Mac OS,
. Languages: C, C++, Java, Assembly, SQL, Basic, HTML, COBOL, Php.
. Upgrading/Troubleshooting: PCs, laptops, printers, network devices,
software.
. Development Environments: Visual Studio 6, Dreamweaver MX, Office 97-
XP, MS Visio, FrontPage, MS Project 2002, Photoshop 7, Arena
Simulation.
. Monitoring Software: HP SIM, GSX Monitor, Statscout, Statseeker,
Arcserve.
CERTIFICATIONS
. COMPTIA+, MCITP
. Bucks County Community College, Newtown PA, AS in Computer Science,
Current Candidate.
. Burlington County Community College, Pemberton NJ, 2003
PROFESSIONAL EXPERIENCE
TD Bank Network Operation Center (NOC), MT. Laurel, NJ - 1/11 to 9/12
Network Operations Specialist
Support to the operation of the network system and, Configuration of
network equipment, Monitoring of communication links, Selection and
configuration of WAN/LAN network solutions, Execution of network security
tests, Configuration of network equipment (switches, firewalls, etc.),
Participation to reviews and meetings, Loop test with commercial, dispatch
techs to fix hardware issues, troubleshoot circuits from fractional t-1's,
ds3's, oc3's, oc12's, oc48's, oc192's, troubleshoot network encryption
devices. Back up, restored and audited Digital Linear Tapes for multiple
platform libraries (MSL5026, 4120, TL891DLX).
Achievements: as a team member have significantly improved performance
of Network Operations, through several initiatives:
. Reduced system outages from more than 10 per day (2004) to less
than one per day - current. Achieved through the design,
implementation and user training for pro-active scheduled
maintenance and checking of systems for pre-problem indicators.
. Created an internal planned maintenance program including remote
examination of bank branch servers, regionally.
. Began documentation of significant network events on daily basis,
providing an event archive enabling historical resource for
comparative analysis in resolving current network issues.
Supervisor contact: Tamer Semen, 856-***-****
Hess Corporation, Philadelphia, PA - 3/10 to 5/12
General Manager
Primary duty is management of the profit center(s) to which is assigned
Responsible for overall management of the site. Responsible for recruiting,
interviewing, selecting, hiring, training, disciplining and firing of
employees and senior hourly staff. Responsible for site planning/business
planning to maximize profit ensures facility is secure and safe for staff
and customers; ensures compliance with all AHC safety and environmental
guidelines.
Supervisor contact: Doug Bernard, ********@****.***
Exxon Mobil Corporation, Langhorne, PA - 2/09 to 1/10
Multi Unit Area Manager
Trained multiple managers on how to use computer equipments and installing
new software's and new devices. Installed new devices and monitored the
help desk issues.
Supervisor contact: Gary Singh, 609-***-****
Dan Soyocak 301 Lafayette Ave. Apt 4D Cliffside Park, NJ 07010 -
Cell: 215-***-****
*************@*****.***
PROFESSIONAL EXPERIENCE
Arti Technology, Corum Turkey - 1/97 to 4/00
PC Support Specialist - Solutions Center
. Evaluated and prioritized incoming phone and email requests for
technical assistance from users experiencing problems with hardware,
software, networking and other computer- related technologies.
. Provided prompt, accurate and respectful support to users, employing
high degree of customer-service skill and technical expertise while
ensuring customer satisfaction.
. Took initiative to learn company's internal organizational structure
to optimize problem-resolution efficiency.
. Applied troubleshooting techniques to verify solutions.
. Frequently resolved issues with little or no supervision.
. Created template server-maintenance documents to be sent out to users
so new documents did not need to be created each time.
Destek Technology, Turkey, 1/97 to 4/00
Desktop Support Analyst
. Served as role desktop analyst providing technical support for 250
users in 15 offices.
. Consistently delivered rapid, outstanding service and support,
resulting in a high level of customer satisfaction.
. Coordinated installations for 24 network printers at 10 offices.
. Installed and upgraded PCs in with new system.
. Maintained operating systems on Novel server.
. Assisted in configuring on rolling out PC hardware and printers for
300 users at external company
PROJECTS
. Farmers Market POS System Network Setup and training. 9/12
. TJ Bar & Grill POS System Network Setup and training 5/12
. Winslow Family Restaurant POS System Network Setup and training. 4/12
. PS Financial accountant Network Setup, backup jobs, secures connection to
web base systems. 1/12
. Worked Part time for mcsystemssoftware.com as a web developer and program
tester. 2/08 to 3/10
. Untra Solution, Philadelphia PA: Installed Cable Network for 250 users
for INS Consultants.5/10
. Various Accountant Offices, Corum Turkey: Installed Cable Network for
over 50 business offices using different types of computers and set up
network printers. 5/03
. Final Private School, Corum Turkey:Installed and developed Access Point
Network for 300 student capacity. Monitored network system for probable
errors. 2/03
. Dost Information Technology, Ankara Turkey:
Developed a VB base program to facilitate business function.
GasMatic.3/02
. Arti Technology, Corum Turkey:
Installed Wireless Network for middle school with 200 student
capacity. 1/02
. FMB Repair Support Company, Corum Turkey:
o Hardware repair and software support for over 100 PCs. 4/99
o Wrote a program called pizza soft for pizza stores by Visual
Basic.
o Wrote a program for gas station inventory program by using Visual
Basic.
Contact this candidate