Human Resources Security

Michael E. Powell 732-***-****

** ********* ******, ***** *****, New Jersey, 08882 ***********@*****.***

Education

University of Phoenix, Jersey City, New Jersey

Master of Business Administration, Human Resources

10/2008-02/2012

Monmouth University, West Long Branch, New Jersey

Bachelors of Arts, Criminal Justice

09/2001-05/2005

Experience

University of Phoenix, Jersey City, New Jersey 05/2008- present

Enrollment Advisor/Recruiter

1. Advise 4-6 students each month in online and local campus classes (campus average of 3 per advisor)

2. Maintain a relationship throughout students’ first few months at the University to ensure all of their questions are answered, and expectations are met in order to create an ideal education

3. Have detailed retention plan with students, consistently over 85% retention of students

4. Generate referrals from students attending the University (3-6 monthly, campus average of 3 per advisor)

5. Regularly make 80+ calls and spent over three hours of call time with students per day

6. Member of FUEL (Future University Employee Leaders) which identifies future leadership of our campus

7. Lead organizer of committee to aid in career progression of enrollment advisors to a senior position

8. Responsible for monthly work schedule for my team of 9 peer each month (9/12-present)

9. Only advisor to have a call stored in the University call library for model phone conversations

10. Responsible to aid students complete Financial Aid Documents (FAFSA, Stafford Loans)

11. Knowledge of all corporate partnerships with University of Phoenix (100’s in NJ alone)

12. Regular use of student tracking system (IS3, SAT) and Microsoft Office

13. Regularly involved in planning functions for staff (community events, team builders)

Wackenhut/ Group 4 Services, Princeton, New Jersey 11/2005-05/2008

Head of Security

1. Head of security for a site of a large Pharmaceutical company

2. Promoted to Head of Security after eight months with the company

1. Key holder to sensitive areas housing items such as drugs formulas, test animals, and significant amounts of money, and sensitive documents

2. Made sure security staff adhered and followed all Standard Operating Procedures

1. Made sure client staff had proper badge access on the site

2. Oversaw employee emergency drills

3. Completed weekly payroll for the department

1. Handled all new employee training for multiple departments

2. Was trained to work in all facilities for Client (eight sites)

Extracurricular Activities/ Skills

1. Completed half marathon, 10K, and Tough Mudder races

2. Community Volunteer (Soup Kitchen in Newark, usher at Church, Hurricane Sandy recovery)

3. Big Brother in Essex County, NJ

4. Efficient knowledge of MS Office, Adobe programs and more

5. Extremely detail oriented, self starter and motivator

6. Excels in written and verbal communication with clientele

7. Open to relocation and travel

REFERENCES AVAILABLE UPON REQUEST

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