Customer Service Sales

Alexis Joel Ocampo

** **** ***** ****** *** ***

New York, NY 10029

Tel. 212-***-****

OBJECTIVE:

To obtain a challenging, responsible position where I can effectively utilize my skills of customer service and

merchandising.

EXPERIENCE:

9/2011 – 8/2012

Banana Republic

- Stock Associate

- Responsible for processing new product from shipment trucks

- Backstocking and replenishing store

- Also learned to paint store walls etc

- Left to find a new career purpose

9/2010 - 6/2011

Citywide (General Cleaning & Maintenance Service Inc.)

- Security/Doorman

- Responsible for securing the entrance of the desired building

- Voluntarily cleaned and swept building entrance for better impression on incoming residents

- Left due to temporary position and personal choice to travel and see the states

1/2010 - 7-2010

J.C. Penney

- Certified Commissioned Shoe Sales Associate

- Awarded 5 JCP customer service pins for providing excellent customer service

- Maintaining and shoe stock room and keeping count of available shoes inventory at the same time sell at a high

motivated drive

- Left due to better career opportunities

6/2009 - 1/2010

Target

- Responsible as a sales floor associate/backroom stock associate

- Ensuring customers have a fun and friendly sales floor environment to shop in

- Transporting shipment from delivery trucks to our shelves and stock room

- Left due to better career opportunities

10/2008 - 5/2009

The Home Depot

- Responsible as a cashier

- Responsible for ensuring customers have a safe and friendly checkout

- Laid off due to being in school and being part time lack of hours

2/2007- 9/2008

Wendy’s Fast Food Restaurant

- Responsible as a cashier.

- Responsible for cleaning the dining room area.

- Responsible for cleaning and maintaining a clean and healthy environment that serves food.

- Washing dishes, cleaning food operations area, sanitizing tools necessary to prepare food

- Left due to better career opportunities

SYEP (Summer Youth Employment Program)

6/21/06 - 8/25/06

Metropolitan Hospital Summer Youth Helper

- Help translate for Spanish speaking patients.

- Helped hospital department owners with computer programs such as Word Processing and Microsoft Excel.

SKILLS:

Bilingual (Very fluent in English and Spanish), High knowledge of computer programs such as Microsoft Word

Processing, Excel, PowerPoint, & Access. Able to adapt to change quickly, ability to multitask, high knowledge of stock

count procedures and standards, fast learner, enjoys fast paced duties

EDUCATION:

09/2003 – 8/2007 - Chelsea Vocational High School

Majored in Business Administration

01/2008 - 01/2009 - Medgar Evers College (CUNY)

Majored in Business Management.

REFERENCES: Available upon request.

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