Customer Service Management

Zachary Harink

Based in Alberta, Canada; globally flexible on next work location

Tel: +1-403-***-**** Email: *******@*******.***

Professional attributes

Versatile, highly experienced professional with transferable skills gained

in the global oil & gas drilling industry. Possessing excellent

interpersonal attributes, performs well in demanding and stressful

situations. Employing sound judgement and a flexible approach, achieves

objectives on time with emphasis on safety. A proactive decision maker who

adopts a methodical approach when developing value added solutions in a

fast paced environment.

core competencies and achievements

. Areas of expertise included overseeing drilling operations, rig moves,

project facilitation, process efficiency, pre-job briefings, toolbox

talks, safety programmes and inspections, policies and practices, and

reporting.

. A hands-on professional who was initially a Derrickhand at Madagascar

Oil, promoted to Driller with a multinational crew, then to Rig Manager

in a very short period by client management, based on performance at a

facility with a team of multinational, multi-disciplinary workers.

. Passionate about different equipment, machinery, tools and vehicle types,

first working on machinery in the agriculture industry. Skill set cover

various types of large drilling rigs, pumps, engines, electrics,

hydraulics, and pneumatics.

. Supervised and ensured safety of drilling crew from management positions

by ensuring that all personnel were trained and familiarized with

contractor, operators and industry safety expectations. Headed safety

meetings and drills, including BOP, man down and rescue.

. Performed a broad range of general maintenance and repairs for Nabors

Drilling in all areas of drilling operations. Continuously ensured

compliance with all safety laws, regulations, and company safety

policies.

. Knowledgeable of vertical, directional, horizontal and under-balanced

drilling, in addition to large land rigs from 1,800 to 7,200 metre

capability. Worked on various types of holes including H2S sour, Gas, and

light to heavy crude. Worked on various walking rigs and familiar with

PLC joysticks, Conventional brake handles, Topdrives up to 500 ton, and

the latest automated drilling equipment and computer automated systems.

. Experienced with PACE (Programmable AC Electric), DC and Diesel Electric

conventional rigs. These included jack-knife triples, tele-doubles, and

super singles, small hydraulic singles, top-drives and walking systems.

Various Well Control equipment and BOP configurations up to 10,000 lbs.

career history

01/2012 - 03/2013 Rig Manager Madagascar

Oil, Madagascar, Africa

Assigned to the Oil & Gas Company's on-shore operational block by agents

Simmons Edeco.

. Successfully ran the rig, liaised on a daily basis with local

representatives and management, and motivated employees.

. Successfully ran and operated all rig support equipment including the

cementing unit, rig move equipment, road equipment, and boom and crane

equipment etc.

. Employed total quality management principles to operate in a highly

stressful, deadline driven 'zero errors' environment.

. Hard-working individual who consistently increased production to elicit

positive feedback and built a network of industry contacts.

. Prioritised and allocated work, providing training that ultimately

enhanced productivity and eliminated hazards.

. Displayed excellent troubleshooting and maintenance skills, managing all

daily oil exploration, drilling, production and completions operations.

. Drove forward optimal, constant production, addressing objectives,

concerns, observations and other issues with site engineer.

. Communicated effectively with all levels of management, contractors and

team members.

. Focused on accomplishing planned objectives with regards to safety,

revenue, expenses, rig and crew performance, and logistics.

. Promoted integrity of oil field equipment, averting downtime, maintaining

visual and safety aspects of oilfield site.

. Provided input to senior management for developing and refining operating

procedures such as safety and budgets.

. Designed, fabricated and ran fishing jobs and tools, and submitted key

reports on time.

2011 - 01/2012 Driller Madagascar Oil,

Africa

. Instilled a pride for safe work procedure by communicating in a concise

manner and leading by example.

. Trained crew in the safe performance of their duties, rig maintenance and

other equipment with housekeeping.

. Responsible for in-depth working knowledge of station during BOP control,

directing all crew in the event of hole issues.

. Submitted tour book, drilling, maintenance and safety meeting reports,

pre-job analysis, and other information.

. Accountable for in-depth working knowledge of all rig equipment and down

hole problems.

2004 - 2011 Assistant Driller/Derrickhand

Nabors Drilling, Nisku, Alaska

. Assisted driller with operating the drilling rig and equipment from

driller's console, crew management, completed calculations and used

diverse computer systems.

. Accomplished at working at heights, helping with monitoring well

condition, hole condition, calculations, performing driller duties, crew

and rig management, and fluid volume and qualities.

. Trained new employees on safely performing duties and supervised rig

crew's daily field assigning daily duties and tasks.

2000 - 2004 Customer service roles

Various

. Performed roles that included sales rep, restaurant and hospitality,

various construction and property renovations, and worked lines in a

meat processing facility.

Up to 2000 Farm Operator Family farming business,

Canada

. Maintained and serviced heavy machinery; worked with hydraulics,

pneumatics and electrics, and repaired or replaced components.

. Operated the computer systems for feed, water, and climate conditions of

the livestock. Monitored and charted livestock conditions, growth, and

well being.

Professional Development

Planned: BOSIET: Basic Offshore Safety Induction & Emergency Training,

MIST: Minimum Industry Safety Training

07/2012 IWCF - Driller level for land and subsea,

First Aid & CPR Level C - renewed both certificates

Certificates: H2S Alive; Rig Technician Level 3; Confined Space & Entry;

WIMIS TDG;

Fall Rescue for Rig Work; Fall Protection; Safety Supervisor

training;

Man Riding winch operation; Loader Operator safety course;

Sepco-ph4148 aerial platform operator

other details

HR Tasks: Lead and managed teams; monitored performance; trained and

mentored;

Appraisals; disciplinary actions; counselling

Driving: Full vehicle driving licence, experience includes heavy trucks,

aerial boom,

Forklifts, skidsteers, loaders and bulldozers

Personal: Canadian with excellent references

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