Customer Service Management

-- Senior Accountant Staff Accountant--

Core Competencies Results-driven and detail-oriented professional with

extensive experience in various aspects of accounting

Financial Planning and and financial management. Well versed in data

Analysis Accounts Payable analysis, records research, monthly financial

and Receivable General reporting, accounts payable and receivable, general

Ledger Accounting Variance ledger accounting, and bank reconciliation. Possess

Analysis the ability to manage multiple tasks efficiently under

Account Reconciliation pressure while meeting tight deadlines. Demonstrate

Reporting and hands-on management style in the development and

Documentation implementation of strategic plans to ensure company

Customer Service and growth. Able to multitask effectively in fast-paced

Relations and challenging environments. Articulate communicator

Time Management and with fluency in both English and Vietnamese languages.

Scheduling Display proficiency in using Microsoft Office Suite

(Word, Excel, and PowerPoint), Outlook, QuickBooks Pro

2007, Epicor, Great Plains, FAS, and Concur.

Professional Experience

Autonomy, a division of hewlett packard ( Dallas, TX

General Ledger Accountant 2009-Present

. Administer account reconciliations, journal entries, and general ledger

entries to assist in the monthly, quarterly, and annual closing.

. Assume full responsibility in managing files for the company's accounts

payable reports and spreadsheets, employee's expense reimbursements, and

fixed assets accounting.

. Implement and monitor appropriate controls and systems to effectively

supervise inventory levels.

. Assist in evaluating discrepancies in various accounts to identify large

differences on accounts.

. Present cash report for manager and perform posting of cash receipts of

the bank to the accounting software.

. Validate and voucher invoices on a weekly basis.

. Prepare employees' expense reports on a weekly basis and ensure expenses

are reimbursed on time.

. Responsible for processing the expenses of other subsidiaries within the

company.

Internship

Advance Global Communications ( Dallas, TX

Financial Analyst/Staff Accountant 2006-2009

. Rendered support to the company's account reconciliations.

. Played vital role in managing various client billing activities as well

as the company's prepaid vendor accounts.

. Effectively oversaw more than 300 accounts receivable and accounts

payable.

. Communicated with customers regarding payments due and account

collections.

. Independently executed bank reconciliation activities and supervised

several client accounts.

. Assumed full responsibility in analyzing and resolving all customer and

vendor disputes.

. Created customer invoice workbook for management that details customers'

past due and current invoices, which assists in projecting cash flow.

. Generated vendor invoice workbook that equates the vendors' invoiced

amounts to the numbers that AGC's system shows, projecting the funds

necessary to pay the vendors.

. Collaborated with network and engineer personnel to address disputes.

. Presented daily cash reports and monthly bank reconciliations to

management, along with Vendor Prepaid Reconciliation accounts.

. Saved the company more than $200K by identifying unrecorded or erroneous

entries.

The Highlands School ( Irving, TX

Dean 2003-2006

. Provided expert support and assistance to students on personal

development in human, intellectual, and spiritual formation.

. Instrumental in organizing activities that helped local charities and

churches in attaining their goals.

Education

Pursuing CPA Expected Completion Date: (March 2013)

Master of Accounting (GPA: 3.38) (2009)

Bachelor of Business Administration, Minor in Accounting (GPA: 3.59) (2008)

The University of Dallas ( Dallas, TX

Bachelor of Philosophy (Graduated magna cum laude -GPA: 3.75) (2003)

Our Lady of Thornwood-Center for Higher Studies ( Thornwood, NY

Activities

The Everest Club (Volunteer) - The Highlands School ( Irving, TX

(Assisted in developing each member to be mature, young men through

different activities at the club)

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